JULIA FAULKNER

• Develop operating goals and objectives;
• Set and monitor budgets; analyze budget variances and take corrective actions
• Establish and implement financial controls
• Organize and supervise marketing and promotional activities
• Ensure cash management procedures are completed accurately
• Identify and estimate food and beverage supply requirements and place orders with suppliers; manage inventory for food and non-food items
• Develop and implement standard operating procedures
• Determine staffing requirements, recruit and maintain staffing level as needed, train and coach staff
• Manage staff performance in accordance with established standards and procedures; ensure staff know and adhere to established codes of practice
• Develop and monitor staff work schedules on an ongoing basis
• Monitor adherence to health, safety and hygiene standards in kitchen and restaurant
• Ensure quality of food and beverage presentation
• Monitor size of food portions and preparation quantities to minimize waste
• Interact with customers to establish positive customer relations and to ensure all inquiries and complaints are handled promptly
• Determine and execute operating improvements
• Ensure correct storage of supplies
• Arrange for maintenance and repairs of equipment and services

Oversee emerging leader group multi-district follow-ups to maintain company goals and expectations, support underperforming stores, and mentor locations for execution.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• All ordering McLane & DAS
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• District Mentor for 2 yrs
• Monitor gas strategies for District
• Tag maintenance and planogram integrity and all resets
• Balance financials and EOD shiftly and Daily
• Inventory control counts
• Scheduling and Overtime management

• Top upsells for our location as well as brought our location to the top 5
• In charge of morning counts, waste and weekly ordering
• Customer service, product safety and brand executions
• Cash handling position consistently with little to no variance
• Stocking and cleaning
• Customer service
• Helped to drive a consistant upbeat work environment and experience for every customer
• Rest TM:
• Store TM:

• Some credits in Criminal Justice
• Only completed 12 credits and stopped attending due to taking care of my new family.