Julia Fedak
Mpathic
Keyport,NJ
3
years of professional experience
Results-driven Sales Representative with proven expertise in achieving customer retention through relationship building and product knowledge. Skilled in negotiating solutions and delivering exceptional support to meet production targets. Experienced in applying innovative strategies that foster customer loyalty and drive revenue growth. Proficient in training and mentoring new associates to enhance team performance.
Work History
Sales Development Representative
11 Months- Developed outreach strategies to engage prospects via email, phone, and social media channels.
- Conducted thorough market research to identify potential leads and target new clients.
- Collaborated with sales team to refine messaging and improve lead generation efforts.
- Utilized CRM software to track interactions and manage client relationships effectively.
Sales Representative
11 Months- Engaged customers to identify needs and recommend tailored products that enhanced satisfaction.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
- Developed and implemented customized sales techniques that increased sales and upselling success for new and existing clients.
- Collaborated with team members to enhance overall sales strategies.
- Maintained accurate records of all sales and prospecting activities.
- Negotiated pricing contracts that balanced customer satisfaction with profit maximization.
Business Development Representative
2 Years- Consistently recognized as a top-performing BDC representative with strong results in appointment setting and lead conversion.
- Managed high volume of inbound and outbound calls daily, ensuring professionalism and accuracy in customer interactions.
- Skilled in using CRM software to track customer interactions, follow-ups, and sales opportunities efficiently.
- Handled scheduling, emails, and lead management efficiently in fast-paced environment, supporting overall team productivity.
- Personable, persuasive, and customer-focused — able to build rapport quickly and turn inquiries into appointments and sales.
- Collaborated with sales teams to consistently meet and exceed monthly goals, contributing to dealership growth.
Junior Graphic Designer
2 Months- Created engaging visual content for marketing campaigns, enhancing brand presence across digital platforms.
- Collaborated with senior designers to create innovative concepts that directly addressed client objectives.
- Produced graphics for social media, newsletters, and promotional materials to maintain brand consistency and enhance audience engagement.
- Designed layouts, logos, and infographics using Adobe Creative Suite to fulfill project specifications and support visual communication goals.
Education
Bachelor of Science - Digital Communications And Multimedia
Skills
CRM management
Cold calling strategies
Market analysis
Email campaigns
Appointment setting
Prospect follow-up
Email marketing
Customer engagement
Multitasking
Negotiation skills
Detail orientation
Sales strategies
Performance tracking
Time management
Multitasking abilities
Attention to detail
Relationship building
Team collaboration
Problem solving
Value-based selling
Goal-oriented mindset
Customer relationship building
Lead qualification
Timeline
Sales Development Representative
Consensus Cloud Solutions
2025.10 - CurrentRead More
Sales Representative
Mpathic
2025.10 - CurrentRead More
Business Development Representative
Lester Glenn Auto Group
2023.10 - 2025.10Read More
Junior Graphic Designer
Wild Bobby
2023.07 - 2023.09Read More
Franciscan University Of Steubenville
Bachelor of Science from Digital Communications And Multimedia
Read More