Julia Ferguson
Wild Iris
Bakersfield,California
Summary
Education professional, prepared and skilled in providing classroom support and fostering positive learning environment. Consistently contributed to lesson planning and classroom management, focusing on enhancing student understanding and engagement. Known for effective collaboration, adaptability, and dedication to achieving educational goals.
4
Certifications
9
Years of experience
Work History
CASA Staff Advocate
3 Months- Provide high-touch advocacy and administrative support for clients and volunteers while maintaining accurate records and documentation.
- Communicated with clients, volunteers, and internal teams through phone, email, and meetings to provide updates and support
- Monitored court dates and maintained updated records to ensure compliance with legal requirements, updated case files, and monitored progress to ensure individuals remain engaged in the program process
- Maintained client and volunteer records within the Apricot database system, ensuring accuracy and compliance with program and legal requirements
- Facilitated documentation gathering for accurate record-keeping and reporting. collection and record management required for compliance and reporting
- Coordinated supervised visitation schedules to ensure client participation and safety. coordination and client transportation when needed
- Created outreach materials and flyers to enhance community engagement and raise program awareness
- Participated in team meetings to review program progress and collaborate on case strategies
Receptionist
5 Months- Delivered front-office administrative and customer service support, enhancing visitor experiences.
- Answered phones and addressed inquiries from clients and visitors, ensuring clear communication and assistance.
- Scheduled appointments and maintained organized calendars
- Managed office documentation and organized filing systems to streamline information retrieval.
- Managed office documentation and maintained filing systems
- Provided administrative support to staff and leadership
Youth Mentor
1 Year 8 Months- Mentored youth participants, fostering academic engagement and personal development.
- Received Challenge Coin for exceptional leadership and service in 2023 – 2024
- Conducted one-on-one mentoring sessions, guiding students in goal setting and problem solving.
- Promoted participation in educational and developmental programs to enhance youth engagement.
- Monitored student progress and documented outcomes
- Collaborated with program staff to improve participant engagement and retention
- 2023 – 2024 Challenge Coin Recipient – received for outstanding commitment, leadership, organization, and service.
Instructional Aide
2 Years- Fostered safe, engaging learning environment by providing classroom supervision and program support for elementary students.
- Led small-group classroom instruction and "Walk to Learn" groups to reinforce academic skills and encourage student participation
- Facilitated activities and provided academic and social support as an after-school program leader
- Promoted safety and positive behavior among students as yard aide and cafeteria monitor, ensuring respectful interactions.
- Facilitated academic and social support activities as after-school program leader, enhancing student engagement.
- Served as Yearbook Editor/Advisor, designing the yearbook layout and coordinating content to ensure on-time publication
Intern
8 Months- Facilitated program operations and administrative tasks to enhance support for staff and program participants.
- Assisted staff with program coordination and administrative tasks
- Supported program operations and administrative tasks to assist staff and program participants.
- Maintained records and helped organize program documentation
- Participated in team meetings and contributed to program improvement efforts
Loan Processor II
1 Year 4 Months- Oversaw loan documentation and regulatory compliance in high-volume financial services environment, ensuring accuracy and adherence to standards.
- Reviewed loan applications and supporting documentation for accuracy and compliance
- Maintained detailed records and updated internal systems to track application status
- Communicated with members and internal departments to resolve documentation issues
- Ensured adherence to institutional and regulatory requirements
Lead Business Office Associate
2 Years 9 Months- Supported business office operations, documentation processing, and customer service in high-volume retail environment, enhancing operational efficiency.
- Coordinated with multiple departments to ensure accurate transaction processing
- Provided professional customer service while maintaining accuracy and compliance
- Assisted customers through complex paperwork and administrative procedures
- Processed financial documentation and maintained detailed records
Education
MBA - Business Administration
Bachelor of Science - Business with a Business Analytics Certificate
Associate of Science - Pharmaceutical Technology Certificate
Skills
Case tracking
Program Coordination
Data organization
Educational program development
Group instruction
Classroom support
Student advocacy
Student inclusion strategies
Crisis intervention
Microsoft Office Suite
Problem Resolution
Team collaboration
Relationship building
Empathetic communication
Certification
- Typing (57 WPM)
- Paraprofessional
- HIPPA
- Youth Mental Health First Aid
Timeline
CASA Staff Advocate
Wild Iris
01.2026 - 04.2026
Receptionist
Clemmer & Company
07.2025 - 12.2025
Youth Mentor
AmeriCorps
09.2023 - 05.2025
Instructional Aide
Elk Hills Elementary School
01.2023 - 01.2025
Intern
United Way of Kern County
02.2022 - 10.2022
Loan Processor II
Strata Credit Union
03.2020 - 07.2021
Lead Business Office Associate
Carmax
06.2017 - 03.2020
University of Phoenix
MBA from Business Administration
University of Phoenix
Bachelor of Science from Business with a Business Analytics Certificate
San Joaquin Valley College
Associate of Science from Pharmaceutical Technology Certificate