Rayell Carson
Hesperia,CA
Summary
Behavioral Health advocate with a strong background in crisis support and family advocacy. Proven ability to connect families to necessary resources while actively pursuing addiction counseling certification, demonstrating a commitment to personal and professional growth in the field.
Overview
2
2
years of professional experience
Work History
Peer & Family Advocate
San Bernardino County Department of Behavioral Health
Apple Valley, CA
11.2025 - Current
- Advocated for families to access essential behavioral health services and resources, enhancing their overall support.
- Provided crisis support, peer counseling, and resource linkage to facilitate care coordination for individuals and families in need.
- Conducted comprehensive needs assessments to identify family challenges and tailor support requirements effectively.
- Collaborated with multidisciplinary teams to create comprehensive care plans.
- Educated families on navigating the behavioral health system effectively.
County Clerk
County Of San Bernardino TAD Office
Hesperia, California
10.2024 - 11.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified customer needs to enhance service delivery.
- Assisted customers with requests and inquiries to increase satisfaction.
- Engaged customers in conversation to foster positive interactions.
Education
Associate of Arts - Human Services
Saddleback College
Mission Viejo, CA04-2026
Skills
- Crisis intervention
- Client advocacy
- Family advocacy
- Needs assessment
- Care coordination
- Resource linkage
- Case management
- Case tracking
- Goal setting
- Transportation arrangements
- Effective communication
- Multidisciplinary collaboration
- Relationship building
- Relationships and rapport
- Problem resolution
- Client education
Professional Accomplishments
CCAPP Registered Addiction Counselor (RAC), Medi-Cal Peer Support Specialist Certification (80 Hours), Mental Health First Aid (Youth), Nonviolent Crisis Intervention (CPI), LEAP Training (Listen, Empathize, Agree, Partner), Narcan (Naloxone) Administration Training, Overdose Prevention Ambassador, Cognitive Behavioral Therapy (CBT), Trauma-Informed Care, Co-Occurring Disorders Treatment, Substance Use Disorder Treatment & Engagement, Domestic Violence & Family Systems, HIPAA & Ethics Compliance, Documentation & Treatment Planning, Crisis Intervention & De-escalation, Cultural Competency in Behavioral Health, Relias & CalMHSA, 50+, Phi Theta Kappa Honor Society Member
Current Role
Peer & Family Advocate, San Bernardino County Department of Behavioral Health, Providing crisis support, Peer counseling, Resource linkage, Care coordination for individuals and families
Timeline
Peer & Family Advocate
San Bernardino County Department of Behavioral Health
11.2025 - Current
County Clerk
County Of San Bernardino TAD Office
10.2024 - 11.2025
Associate of Arts - Human Services
Saddleback College