Julia Gould
Nashua,NH
Summary
Sales professional with 4 years experience in the car industry, and 6 years in customer service. Strong expertise in driving sales growth and revenue, with a proven track record of exceeding sales targets. Adept in utilizing persuasive techniques to nurture client trust, close deals, and maximize profit. Known for reliability and fostering productive team environment, now seeking to leverage those skills in a finance role to enhance dealership profitability.
Overview
4
4
years of professional experience
Work History
Sales Representative
Audi Nashua
06.2024 - Current
- Contacted approximately 30 customers per day utilizing CRM tools.
- Exceeded sales targets through effective strategy.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Increased and maintained profitability on each deal.
- Provided exceptional customer service, addressing concerns promptly and ensuring client satisfaction throughout the sales process.
- Utilized database software tools to manage client information, track leads, and monitor sales progress.
Sales Representative
Sunnyside Acura
12.2020 - 06.2024
- Adhered to the sales process, while refining and improving through hands-on experience and customer interactions.
- Became skilled in overcoming customer resistance and perfected persuasive negotiation skills.
- Delivered an average of 20 vehicles per month.
- Demonstrated the ability to assess client needs to lead them to a suitable vehicle through extensive knowledge of the product.
- Excelled at developing a strong rapport with customers, maintaining a long lasting relationship and obtaining repeat business.
- Followed up through various channels while leveraging CRM tools.
- Expanded customer base through cold calling, networking, and relationship building.
Education
High School Diploma -
Merrimack High School
NH06.2020
Skills
- Active listening
- Analytical skills
- Customer relationship building
- Deal closure
- Interpersonal communication skills
- Knowledge of industry trends
- Negotiation
- Willingness to learn
Accomplishments
2023 Acura Council of Sales Excellence Gold status recipient
Timeline
Sales Representative
Audi Nashua
06.2024 - Current
Sales Representative
Sunnyside Acura
12.2020 - 06.2024
High School Diploma -
Merrimack High School
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