Julia Graves
Lucedale
Summary
Dynamic manager with proven expertise at Ms Sew N' Sew's, excelling in team leadership and problem-solving. Recognized for efficiency through effective task delegation and clear communication. Committed to delivering exceptional customer service while adapting to changing priorities, ensuring high levels of client satisfaction and team productivity.
Overview
8
8
years of professional experience
Work History
Manager
Ms Sew N' Sew's
03.2021 - Current
- Assisted in daily operations by coordinating team schedules and resource allocation
- Contributed to team meetings, providing input on workflow adjustments and project updates.
- Engaged in problem-solving discussions to address workflow challenges with peers.
- Adapted quickly to changing priorities, ensuring tasks were completed on time.
- Managed and motivated employees to be productive and engaged in work.
Private House Cleaner
Janice Dean
05.2018 - 04.2022
- Ensured cleanliness and organization of residential spaces through systematic cleaning routines.
- Managed laundry tasks, including washing, drying, and folding garments efficiently.
- Conducted deep cleaning projects, such as carpets and upholstery, enhancing overall home appearance.
- Developed time management skills to prioritize tasks effectively during busy schedules.
- Collaborated with clients to establish customized cleaning plans that met specific needs.
- Completed specialized cleaning tasks upon request, such as window washing, oven cleaning, or closet organizing, leading to enhanced customer satisfaction levels.
- Demonstrated professionalism in all interactions with homeowners, establishing trustworthiness and reliability as a private house cleaner.
- Offered additional services as needed, such as laundry, pet care, or plant maintenance, leading to increased client trust and loyalty.
Education
High School Diploma -
Christian Light Education
Harrisonburg, VA11.2022
Skills
Customer service
Timeline
Manager
Ms Sew N' Sew's
03.2021 - Current
Private House Cleaner
Janice Dean
05.2018 - 04.2022
High School Diploma -
Christian Light Education