Summary
Overview
Work History
Education
Skills
Accomplishments
High School Extra Curriculars
Languages
Timeline
Generic

Julia Hincapie

Greenville,SC

Summary

A friendly person who has worked in two different restaurants, with a strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restocking, and takedown. Skilled in cleaning and disinfecting to meet company standards.

Overview

3
3
years of professional experience

Work History

Servers Assistant

Halls Chophouse
02.2023 - 08.2023
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Greeted customers warmly to provide exceptional customer service.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Complied with all food safety and sanitation regulations to reduce restaurant risks.

Hostess

Jianna
01.2021 - 04.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Accommodated special seating requests for guests to enhance satisfaction.

Education

No Degree -

College of Charleston
Charleston, SC
05.2027

High School Diploma -

Wade Hampton High School
Greenville, SC
05.2023

Skills

  • Order Management
  • Item Promotion
  • Food Station Setup
  • Food Inspection
  • Service Prioritization
  • Kitchen Communication
  • Research and Analysis
  • Customer Service
  • Presentation Development
  • Honest
  • Hardworking

Accomplishments

    Graduated High School With high honors

High School Extra Curriculars

For 5 years I played on my high school's girls' tennis team. This opportunity taught me valuable team-building skills as well as leadership skills.

Youth In Government is a program in which I participated for two years during high school. This program gave me the opportunity to participate in courtroom debates on Bills and pass them to become Laws. This was a phenomenal experience for me and pushed me to pursue a career in Law.


Languages

English
Native or Bilingual
French
Full Professional
Spanish
Limited Working

Timeline

Servers Assistant

Halls Chophouse
02.2023 - 08.2023

Hostess

Jianna
01.2021 - 04.2022

No Degree -

College of Charleston

High School Diploma -

Wade Hampton High School

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Julia Hincapie