Julia Hitchcock
New York,NY
Summary
Retail sales associate with hands-on experience in customer service, point of sale, inventory restocking, and visual merchandising. Skilled at creating organized, welcoming sales floors that support repeat business and strong customer satisfaction.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Vintage Farmhouse
Andover, Ohio
04.2024 - 08.2026
- Processed sales through point-of-sale register.
- Completed transactions efficiently while delivering excellent customer service.
- Greeted customers at the store entrance and provided assistance.
- Assisted customers with inquiries and merchandise locations to improve satisfaction and support sales.
- Maintained a clean and organized sales floor to enhance customer shopping experience.
- Restocked shelves, tables, and displays with incoming inventory.
- Arranged merchandise to match vintage farmhouse visual standards.
- Answered product questions about materials, styles, and store offerings.
- Applied knowledge of store products and services.
- Stayed calm and used strong problem-solving and interpersonal skills to resolve conflicts.
- Described merchandise and explained use, operation, and care.
- Created price tags and merchandise signs for new items.
- Assisted with floor moves and maintained merchandising displays to ensure sales areas were organized.
- Cultivated relationships with regular customers through personalized service that fostered loyalty and repeat business.
- Welcomed vintage farmhouse guests with courteous boutique support.
Horse Trainer
Aiden Acres
Pierpont, Ohio
01.2023 - 08.2026
- Conducted groundwork, riding, and behavior correction training for horses at Aiden Acres stables, fostering improved performance and behavior.
- Trained and rode a diverse age range of horses, demonstrating strong horse handling skills that facilitated effective training outcomes.
- Developed individualized training plans for each horse based on experience level and needs.
- Executed daily exercise routines, turnout, and conditioning for Aiden Acres horses, enhancing their physical readiness.
- Provided daily care and grooming of horses, including brushing, bathing, clipping, and hoof cleaning.
- Communicated with owners regarding progress and any changes needed to the training plan.
Waitress
Red Hawks Landing
Pierpont, Ohio
05.2023 - 07.2024
- Greeted guests at Red Hawks Landing and guided them to tables.
- Took orders for food and drinks and delivered them to guests.
- Delivered meals from kitchen to tables at Red Hawks Landing.
- Checked guest satisfaction and responded to table needs promptly.
- Communicated order updates with kitchen staff and fellow servers.
- Developed positive relationships with regular customers through friendly conversation.
- Reset dining tables and prepared seating areas for incoming guests.
- Maintained a clean workstation by restocking supplies, wiping down counters.
- Rolled silverware for dining service to ensure readiness for guests. and set up food stations and dining areas to prepare for next shift or large parties.
Education
Associate of Arts - Fashion Business Management
Fashion Institute of Technology
New York, NY01-2028
High School Diploma -
Pymatuning Valley
Andover, OH05-2026
Skills
- Visual merchandising
- Fashion retail
- Customer service
- Sales support
- Inventory management
- Point of sale
- Video editing capabilities
- Photoshop skills
- Artistic eye
Timeline
Retail Sales Associate
Vintage Farmhouse
04.2024 - 08.2026
Waitress
Red Hawks Landing
05.2023 - 07.2024
Horse Trainer
Aiden Acres
01.2023 - 08.2026
Associate of Arts - Fashion Business Management
Fashion Institute of Technology
High School Diploma -
Pymatuning Valley