AS400
Julia Hogans
Accounts Payable
Knoxville,TN
Quote
Price is what you pay. Value is what you get.
Warren Buffett
Summary
Detail-oriented and highly organized data entry specialist with over 10 years of experience in efficiently managing and accurately inputting large volumes of information. Proficient in utilizing various data entry software and tools to maintain data integrity and streamline processes. Skillful at identifying discrepancies and errors, implementing corrective measures, and ensuring data accuracy. Strong analytical skills coupled with a commitment to maintaining confidentiality and adhering to strict deadlines. Excellent communication skills and a proven track record of collaborating with cross-functional teams to achieve organizational objectives. Seeking to leverage extensive experience and expertise in a dynamic organization where precision and efficiency are valued.
Overview
6
6
years of professional experience
Work History
Insurance Verification Specialist
Earl Whaley
Alcoa, TN
10.2022 - 03.2024
- Verify the accuracy and completeness of insurance policies for home and auto coverage.
- Review policy documents, including declarations pages, to ensure compliance with company guidelines and industry standards.
- Communicate with policyholders or insurance agents to gather missing or additional information related to their insurance coverage.
- Provide assistance and clarification regarding policy details, premiums, and any necessary documentation.
- Utilize various insurance databases and software tools to access and update policy information.
- Maintain accurate and up-to-date records of policyholder details, coverage, and endorsements.
- Create and maintain organized records of all communication and verification activities.
- Generate reports summarizing verification status, potential risks, and areas of improvement.
- Stay updated on industry regulations and compliance standards related to home and auto insurance.
- Ensure that all verification processes align with company policies and regulatory requirements.
- Investigate and resolve discrepancies in policy information by coordinating with relevant departments and policyholders.
- Stay informed about changes and updates to insurance procedures within the company.
Insurance Representative
State Farm
Dunwoody, GA
10.2021 - 07.2022
- Generate policy letters using predefined templates or custom formats as required, adjusting as needed. Ensure accuracy and completeness of information while adhering to State Farm's guidelines and standards.
- Research and gather relevant information to include in policy letters, such as policy updates, changes in regulations, or procedural adjustments. Craft language that is easily understood by diverse audiences.
- Conduct thorough reviews of policy letters to identify and correct errors in grammar, spelling, punctuation, and formatting. Ensure consistency in tone and messaging across all communications.
- Work closely with subject matter experts, compliance officers, and other stakeholders to gather input, clarify requirements, and address any concerns or questions related to policy letter content.
- Verify that all policy letters comply with State Farm's internal policies, industry regulations, and legal standards. Stay informed about changes in relevant laws and regulations that may impact policy communications.
- Maintain accurate records of policy letters, including version control and archival processes. Ensure that all documentation is stored securely and accessible to authorized personnel as needed.
- Conduct regular audits of policy letter content and processes to identify opportunities for improvement. Implement best practices and efficiency measures to enhance the quality and effectiveness of policy communications.
Accounts Receivable Clerk
Vanderbilt Mortgage and Finance Inc.
Maryville, TN
09.2018 - 07.2021
- Receive, review, and process incoming payments from customers.
- Ensure accurate allocation of payments to respective customer accounts.
- Record and update payment information in the company's accounting system, including payoffs and NSF payments.
- Verify the accuracy of invoices and resolve any discrepancies with internal departments or customers.
- Investigate and resolve discrepancies while collaborating with other departments to obtain missing or additional information for invoicing.
- Monitor accounts receivable report. Checking for late, delinquent, or missing invoices and payments.
- Reconcile customer accounts to ensure all transactions are accurately recorded. Balancing incoming funds by examining customer payments posted onto the company system against the funds received from the bank.
- Generate and analyze accounts receivable reports to assess the financial health of customer accounts.
- Provide regular reports to management, highlighting key metrics and areas of concern, such as monthly statements for accounts receivable operations.
- Respond to internal inquiries regarding customer accounts and resolve any billing issues or concerns.
- Stay informed about changes in financial regulations and adjust accordingly.
- Maintain organized and accurate records of all finances.
- Prepare documentation for audits and support the finance team during internal or external audits.
Education
High School Diploma -
Farragut High School
05.2013
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Organization and Time Management
- Excellent Communication Skills, Verbal and Written
- Experience with Microsoft
- Experience with AS400
- 48 wpm with 99% accuracy
- Detail-Oriented
- Problem Solving
- Data Management
- Confidentiality
- Adaptability
Software
Microsoft Excel
McLeod
Dossier
Timeline
Insurance Verification Specialist
Earl Whaley
10.2022 - 03.2024
Insurance Representative
State Farm
10.2021 - 07.2022
Accounts Receivable Clerk
Vanderbilt Mortgage and Finance Inc.
09.2018 - 07.2021
High School Diploma -
Farragut High School
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