Ndia Greer
Insurance
PA
Summary
Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.
Overview
4
4
years of professional experience
Work History
Insurance Verification Specialist
Alliance Rx Walgreens Prime Specialty Pharmacy
Robinson, Pennsylvania
08.2019 - 05.2022
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Communicated verification and authorization status updates with Patient Care department to facilitate decision-making for patient admissions and insurance coverage.
Case Manager
Connective Rx
Pittsburgh, PA
2022.08 - 2022.12
- Evaluated treatment plans against individual goals and healthcare standards.
- Helped patients receive appropriate, high-quality care with reasonable results.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Increased customer satisfaction by resolving issues.
Medical Records Processor
McKesson
Moon Township, PA
2018.09 - 2019.06
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Exceeded goals through effective task prioritization and great work ethic.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
High School Diploma -
Aliquippa Junior Senior High School
Aliquippa06.2012
Skills
- Certified Medical Administrative Specialist
- Collaborative Relationships
- Medical Terminology
- Medical Report Preparation
- Coverage and Authorizations
- Customer Relationship Management
- Communication and Interpersonal Skills
- Organization and Time Management
- Web Browser Software
- Verbal and Written Communication
- Critical Thinking
- Customer Service
- Active Learning
- Communication and Interpersonal Skills
- Organization and Time Management
- Client Advocacy
- Medical Advocacy
- Resource Identification
- Case Management Tracking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Case Manager
Connective Rx
2022.08 - 2022.12
Insurance Verification Specialist
Alliance Rx Walgreens Prime Specialty Pharmacy
08.2019 - 05.2022
Medical Records Processor
McKesson
2018.09 - 2019.06
High School Diploma -
Aliquippa Junior Senior High School