JULIA HSU
Houston,TX
Summary
Dynamic sales strategist with over 14 years of experience driving revenue growth in fast-paced competitive environment. Expertise in client relationship management, targeted training, and data-driven decision-making consistently leads to exceeding sales goals and fostering team success. Recognized for promoting omnichannel adoption and enhancing customer experiences through bilingual proficiency in Mandarin and English, along with a strong analytical approach. Committed to building high-performing teams, improving employee engagement, and leveraging independent decision-making skills to contribute significantly to overall company success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
District Manager - Major Accounts
ADP
Houston, TX
11.2025 - Current
- Generate new business through strategic prospecting and utilize Salesforce CRM to manage full sales cycle, track pipeline health, forecast revenue, and analyze territory performance.
- Partner with mid-market organizations (50-149 employees) to optimize workforce strategy, compliance risk, and operational efficiency.
- Conduct C-suite discovery conversations to identify gaps in cost structure, regulatory exposure, employee retention, and growth scalability.
- Deliver tailored human capital management strategies including payroll, benefits, compliance, workforce analytics, and PEO solutions.
- Develop and execute territory growth strategy across multiple industry verticals, including manufacturing, construction, healthcare, nonprofits, retail, and professional services.
- Collaborate with cross-functional ADP partners (TotalSource, Benefits, R&D tax credit specialists) to deliver comprehensive business solutions.
Senior Client Advisor
Fendi
Houston, TX
02.2019 - 10.2025
- Consistent top seller recognition (#1-2 locally in Houston location/ #4 in Texas region/ #17 in the US zone).
- Yearly sales in the range of $2.2–$2.7 million.
- Only sales specialist out of a 9-person team in Houston reaching prospecting goals. (122% vs goal).
- Highest number of prospects converted in Texas region. (51 prospects / +10.4% vs goal).
- Utilized Power BI daily to analyze complex datasets and provide actionable insights for strategic decision-making.
Men's Business Specialist
Fendi
Houston, TX
02.2024 - 10.2025
- Nominated and selected for the Houston store based on consistent top performance in sales from men's department (+77% increase in men's sales vs 2023 and exceeded goal by 20%).
- Improved local sales by 15% through strategic planning in monthly calls with corporate buyers and department managers.
- Participated in monthly calls with corporate buyers and men's department managers in other regions. Conducted business strategies for upcoming collections as well as provided crucial feedback on business performances from a local level.
- Executed trainings in store and collaborated with colleagues on top men's clients outreach and business strategies.
Omnichannel Specialist
Fendi
Houston, TX
06.2021 - 10.2022
- Nominated and selected to represent Houston boutique during its first year of pilot program launching due to being the highest achieving sales specialists in omnichannel selling. (+224% vs goal).
- Boosted CRM adoption to 80% within one year by delivering training and creating standardized processes for a 15-person team.
- Collaborated with corporate leaders from HQ and other regional specialists to define and implement business efficiency strategies for enhanced Fendi client experience.
Account Coordinator
Too Faced Cosmetics
Austin, TX
09.2018 - 12.2019
- Average hourly sales exceeded colleagues by 25-35%.
- Leading coordinator in the South Central region (5 total) for highest sales numbers in November and December 2019.
- Oversaw sales and education in the Austin market (4 Sephora and 9 Ulta stores).
- Maintained close relationship with store advisors and management team while establishing high rapport with clients.
- Planned and executed corporate generated events and exceeding corporate set goals by 35% average.
Studio Manager
Amazing Lash Studio
Austin, TX
09.2017 - 01.2018
- #1 store out of 183 in the nation to maintain highest closing percentage (non-member to membership conversion) for 3 consecutive months.
- #1 store out of 56 in the region to maintain highest closing percentage for 5 consecutive months.
- #3 store generating highest retail sales in the region.
- Executed successful marketing strategies to increase prospects for business (increased social media awareness through collaboration with local influencers, bloggers, businesses).
- Regularly achieved top quartile customer satisfaction scores: #1 top-rated store in Austin Region for all Yelp, Facebook, and Google reviews.
- Conducted regular evaluations to develop staff members for better performance: elevated 3 top employees within 4 months of hiring.
Market Coordinator
Kate Somerville Skincare
Austin, TX
08.2016 - 09.2017
- Implemented and executed product training and sales strategies to sales associates and managers over 10 Sephora, Nordstrom, and Neiman Marcus stores in the region.
- Increased sales comp by at least 30% consistently.
- Initiated service consultations to determine the customer's preferences and buying/service needs; explain and demonstrate use of cosmetics through actual application.
Skincare Manager
Sephora
Houston, TX & Austin
02.2012 - 08.2016
- #1 of 8 stores in district with highest comp % to LY in skincare department.
- Winner of nationally held skincare contest (Sephora First Colony store - Year 2014).
- Provided business acumen to analyze sales trends and opportunities to formulate sales strategies.
- Multi-clientelled in a fast-paced retail environment.
Education
Post Graduate Program - Data Science and Business Analytics
Texas McCombs School of Business
09-2023
Asian Studies - Chinese
University of Texas - Austin
Austin, TXSkills
- 109 WPM typing proficiency
- Microsoft Office Suite
- Power BI
- Client Relationship Management (SalesForce)
- Omnichannel Sales
- Business Data Analytics
- Performance Analysis
- Training and Coaching
- Client-centric mindset
- Problem Solving
- Leadership skills
- Strategic planning
Certification
Post Graduate Program in Data Science and Business Analytics
LANGUAGES
English
Native or Bilingual
Mandarin Chinese - Native
Native or Bilingual
Timeline
District Manager - Major Accounts
ADP
11.2025 - Current
Men's Business Specialist
Fendi
02.2024 - 10.2025
Omnichannel Specialist
Fendi
06.2021 - 10.2022
Senior Client Advisor
Fendi
02.2019 - 10.2025
Account Coordinator
Too Faced Cosmetics
09.2018 - 12.2019
Studio Manager
Amazing Lash Studio
09.2017 - 01.2018
Market Coordinator
Kate Somerville Skincare
08.2016 - 09.2017
Skincare Manager
Sephora
02.2012 - 08.2016
Post Graduate Program - Data Science and Business Analytics
Texas McCombs School of Business
Asian Studies - Chinese
University of Texas - Austin