Julia Jocks
Tallahassee,FL
Summary
Dynamic professional with a background in media and customer service, skilled in team leadership and clear communication. Proven ability to manage high-pressure environments and deliver speedy, efficient service to enhance guest and patient satisfaction.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Barista
Cali Coffee
Stuart, Florida
10.2024 - 08.2025
- Delivered exceptional customer service, contributing to positive guest experiences.
- Maintained cleanliness of work area, including equipment and counter surfaces.
- Streamlined inventory management by restocking supplies and organizing storage areas.
- Operated cash register, processed transactions, and handled payments accurately.
- Coordinated with team members to maintain efficient workflow during peak hours.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Head of Media
Elev8Hope
Stuart, Florida
08.2020 - 08.2025
- Volunteered with non-profit organization to support community outreach and engagement.
- Led creative team in producing original content for diverse platforms and audiences.
- Collaborated with cross-functional teams, including schools and businesses, to align media initiatives with strategic organizational goals.
- Directed the production of promotional materials such as advertising campaigns, television commercials, radio spots, print ads.
Student Leader
Martin County High School
Stuart, Florida
08.2023 - 05.2024
- Developed leadership workshops to improve skills among fellow students.
- Organized student events and activities to boost school spirit and increase student engagement.
- Collaborated with faculty to improve communication channels between students and teachers.
- Coordinated volunteer opportunities to encourage community service involvement.
- Developed resources for students to access information about college services and opportunities.
- Assisted in planning various events, including conferences, orientations, 5Ks, and retreats, to enhance community involvement.
Education
Pre-med
Florida State University
Tallahassee, FL05.2029
Associate of Arts - Health Science
Indian River State College
Stuart05.2025
Skills
- Front counter maintenance
- Team collaboration
- Clear communication
- Time management
- Positive and professional
- Team leadership
- Patient care
- Medical terminology
Affiliations
Student Government/Leadership
Certification
Certified Medical Administrative Assistant (CMAA)
Timeline
Barista
Cali Coffee
10.2024 - 08.2025
Student Leader
Martin County High School
08.2023 - 05.2024
Head of Media
Elev8Hope
08.2020 - 08.2025
Pre-med
Florida State University
Associate of Arts - Health Science
Indian River State College