- Creative Writing
- Drawing and Painting
- Animal Welfare Advocacy
JULIA JOVANOVIC
Cortland,US
Summary
Experienced restaurant employee and lifeguard/swim instructor with a track record of accurate order-taking, timely supply restocking, and attentive table management and teaching swim lessons to children including ones with disabilities. Very experienced babysitter from ages 2-14.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dunkin Donuts Worker
Wolak
11.2024 - Current
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated cash register to record transactions accurately and efficiently.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Babysitter/Tutor
Rockland County Families
08.2019 - Current
- Communicated positively with children and guardians.
- Monitored children's play activities to verify safety.
- Reassured children when upset providing emotional support and stability.
- Helped children complete homework assignments and school projects.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust to provide quality childcare services to individual family requirements.
Lifeguard
Pearl River Nauraushaun Swim Club
05.2018 - Current
- Am responsible for the safety of water park and amusement park visitors
- Warned patrons about unsafe or hazardous conditions and suggested alternative activities during closures
- Ensure the members' safety in and around the pool by communicating and enforcing all pool regulations and rules
- Increased customer satisfaction by greeting all pool patrons with courtesy and promptly and cheerfully resolving any issues
Waitress for Private Parties
Beacon Family
11.2023 - 12.2023
- Maintained customer satisfaction with timely check-ins to assess food and beverage needs.
- Handled high-pressure situations with good service.
Lifeguard and Swim Instructor
Henry Kaufmann Campgrounds
06.2023 - 08.2023
- Kept track of each student's progress and provided constructive feedback on areas where they could improve
- Used a variety of teaching aids to close learning gaps and effectively instruct and motivate students
- Reminded students to practice swimming strokes in order to improve their technique and develop their skills
- Taught special needs students in private lessons in floating and treading water techniques
Waitress/Hostess
Kwan Thai
09.2021 - 06.2022
- Effectively communicated with kitchen staff about customer allergies, dietary requirements, and other special requests
- Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers
- Established relationships with all stakeholders, including management, local leaders, and community members through active listening, and positive engagement
- Served plated dinners for large and small tables
- Calculated charges, issued table checks, and took customer payments
Education
Master of Arts - Psychology
SUNY Cortland
Cortland, NY05-2026
High School -
Pearl River High School
Pearl River, NY06.2022
Skills
- Food and beverage pairings
- To-go order preparation
- Menu memorization
- Stocking and replenishing
- Detail-oriented
- First Aid/CPR
- Supervision
- Pool operations
- Lifeguard operations
- Safety training
- Swim instruction
- Public safety
- Organized
- Positive outlook
- Customer satisfaction
- Customer service
- Patience and empathy
- Maintaining safe environment
- Child supervision
- School-age children experience
- Homework assistance
- CPR certified
- Diaper changing proficiency
- Positive reinforcement
- Certified in first aid and CPR
- Lifeguard certification
- Strong multitasking
- Order taking
Certification
First Aid/CPR Certified
Interests
Timeline
Dunkin Donuts Worker
Wolak
11.2024 - Current
Waitress for Private Parties
Beacon Family
11.2023 - 12.2023
Lifeguard and Swim Instructor
Henry Kaufmann Campgrounds
06.2023 - 08.2023
Waitress/Hostess
Kwan Thai
09.2021 - 06.2022
Babysitter/Tutor
Rockland County Families
08.2019 - Current
Lifeguard
Pearl River Nauraushaun Swim Club
05.2018 - Current
High School -
Pearl River High School
Master of Arts - Psychology
SUNY Cortland
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