Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

Julia Kasgorgis

Beyond Juicery And Eatery
West Bloomfield,MI
1
Certification
6
years of professional experience

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Use independent decision-making skills and sound judgment to positively impact company success.

Work History

Customer Service Representative

6 Years 4 Months
Beyond Juicery And Eatery | 06.2020 - Current
  • Managed high-stress situations effectively, staying professional under pressure while resolving disputes and conflicts.
  • Resolved customer complaints with empathy, increasing loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma

WALLED LAKE CENTRAL | Walled Lake, MI | 06.2024
  • 3.3 GPA
  • Professional Development: Continuing Education

Skills

Customer service
Complaint handling
Problem resolution
Client engagement
Customer satisfaction measurement
Active listening
Relationship building
Critical thinking

Accomplishments

  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Promoted products and encouraged customers to upgrade their existing product plans.

Certification

  • Serve Safe, Beyond Juicery & Eatery - 3-5 years

Timeline

Customer Service Representative

Beyond Juicery And Eatery
06.2020 - CurrentRead More

WALLED LAKE CENTRAL

High School Diploma
Read More
Julia Kasgorgis