Julia Kmiecik
Tinley Park,IL
Summary
Hardworking Waiter with 6 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Waitress
The Skillet House
Tinley Park, IL
07.2016 - Current
- Trained new employees to perform duties
- Replenished condiments, silverware, napkins. as needed during meal services.
- Developed positive relationships with regular customers through friendly conversation.
- Calculated charges, issued table checks and collected payments from customers.
- Reviewed daily specials, menu changes and service specifications.
- Provided excellent customer service to ensure repeat customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
Undecided
Moraine Valley Community College
Palos Hills, IL05-2021
High School Diploma -
Andrew High School
Tinley Park05-2019
Skills
- Safe Food Handling
- Customer Service
- Menu Recommendations
- Order Accuracy
- Effective Customer Upselling
Certification
- I am currently in the process of receiving my brokers license.
Timeline
Waitress
The Skillet House
07.2016 - Current
Undecided
Moraine Valley Community College
High School Diploma -
Andrew High School