JULIA LATRONICA
Spencerport,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee providing friendly, individualized service in store-front parlors and shops. Coordinated front desk manager with excellent multitasking and customer service skills. Flexible team member with experience preparing personal food orders, restocking inventory and operating cash registers.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Splatter's Studio Employee
Daniel McCollister
Spencerport, New York
4 2021 - Current
- Trained new employees on proper protocols and customer service standards
- Maintained cleanliness and organization of shop workspace, working closely with employees to systemize tasks
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Helped customers complete purchases, locate items and join reward programs
- Answered questions about store policies and addressed customer concerns
- Cultivated warm relationships with regular customers.
Tops Bakery Employee
Tops
Spencerport, New York
10.2023 - Current
- Closed the department alone
- Kept the department clean and running smoothly
- Prepared products to be baked the next day
- Greeted customers and provided them with help when they needed it.
Splitz Ice Cream Employee
Tracy Page
Spencerport, New York
04.2022 - 09.2022
- Kept work area tidy and sanitary, promptly addressing spills and other messes
- Greeted incoming customers and provided reliable, friendly customer service
- Processed sales transactions for cash, debit and credit purchases
- Maintained menu knowledge to provide recommendations and answers to customer questions
- Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers
- Notified supervisor and peers of low product inventory and customer complaints.
Education
High School Diploma -
Spencerport High School
Spencerport, NY 09.2020 - 06.2024
Bachelor of Science - Biology
SUNY College At Geneseo
Geneseo, NY 08.2024 - Current
Skills
Safety Awareness
Positive Reinforcement Methods
Complex Problem-Solving
Friendly, Positive Attitude
Teamwork and Collaboration
Problem-Solving
Flexible and Adaptable
Dependable and Responsible
Extracurricular Activities
Soccer Basketball National Honor's Society Member Hispanic Honor's Society Member Sources of Strength Member History Club Member Elected Captain of Soccer team Elected to Social Chair for the Class of 2024 in 2022
Languages
Spanish
Limited Working
Timeline
Bachelor of Science - Biology
SUNY College At Geneseo
08.2024 - Current
Tops Bakery Employee
Tops
10.2023 - Current
Splitz Ice Cream Employee
Tracy Page
04.2022 - 09.2022
High School Diploma -
Spencerport High School
09.2020 - 06.2024
Splatter's Studio Employee
Daniel McCollister
4 2021 - Current
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