Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Lindholm

Spring

Summary

Dynamic professional with extensive experience at Target and Biolife Plasma Services, excelling in customer service and team leadership. Proven ability to enhance visitor experiences while proficiently managing cash transactions. Recognized for resilience under pressure and effective conflict resolution, driving repeat business and maintaining high standards of patient confidentiality.

Overview

5
5
years of professional experience

Work History

Guest Advocate/Crew Trainer/Cash Office Clerk

Target
07.2023 - 02.2024
  • Trained staff on operating procedures and company services.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Plasma Center Technician

Biolife Plasma Services
02.2020 - 07.2020
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation prior to draw.
  • Assisted in training and onboarding new phlebotomists.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Drew blood/plasma from veins using 17/18 gauge needles
  • Followed established safety protocols and standards to minimize risk of infection and injury.

Assistant Manager

Quick Trip
06.2019 - 02.2020
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Operated multiple POS cash register at once to collect payments.

Education

High School Diploma -

Agave High School
Tucson, AZ
05-2018

Skills

  • Resilience under pressure
  • Conflict resolution skills
  • Visitor experience enhancement
  • Strong verbal communication
  • Proficient in cash transactions
  • Team leadership
  • Effective time management
  • Financial analysis

Timeline

Guest Advocate/Crew Trainer/Cash Office Clerk

Target
07.2023 - 02.2024

Plasma Center Technician

Biolife Plasma Services
02.2020 - 07.2020

Assistant Manager

Quick Trip
06.2019 - 02.2020

High School Diploma -

Agave High School

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