Julia Lowder
West Palm Beach,FL
Summary
Dynamic Lingerie Business Manager at Dillard's Department Store with a proven track record in driving sales growth and enhancing customer satisfaction. Skilled in team building and visual merchandising, I excel at coaching staff to achieve revenue goals and implementing effective sales strategies. Committed to delivering exceptional customer service and fostering a motivated team environment.
Overview
11
11
years of professional experience
Work History
Lingerie Business Manager
Dillard's Department Store
Wellington, FL
04.2022 - Current
- Oversaw daily operations of the lingerie store including customer service, merchandising, budgeting and staffing.
- Supported sales team members to drive growth and development.
- Coached, developed and motivated team to achieve revenue goals.
- Developed and implemented strategies to increase sales, profitability and customer satisfaction.
Store Manager
GNC
Royal Palm Beach, FL
07.2015 - 04.2022
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Created weekly work schedules for store personnel.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Trained and mentored associates to teach daily tasks and procedures.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Sales Associate
GNC
West Palm Beach, FL
11.2013 - 07.2015
- Received and displayed product shipments on store retail shelves upon delivery.
- Ticketed, arranged and displayed merchandise to promote sales.
- Greeted customers to determine wants or needs.
- Answered incoming telephone calls to provide store, products and services information.
Education
Some College (No Degree) - Business Management
Palm Beach State College
Lake Worth, FLSkills
- Customer service
- Team building
- Visual merchandising
- Sales strategy
- Staff training
- Product knowledge
- Multitasking
- Goal setting and achievement
Accomplishments
- I am a specialized bra fitter.
- i have reached most goals in fitting events.
- i have reached most sales goals in my department weekly.
Timeline
Lingerie Business Manager
Dillard's Department Store
04.2022 - Current
Store Manager
GNC
07.2015 - 04.2022
Sales Associate
GNC
11.2013 - 07.2015
Some College (No Degree) - Business Management
Palm Beach State College
Similar Profiles
Brandon PickensBrandon Pickens
Dock Manager at Dillard's Department Store/ Store ClosedDock Manager at Dillard's Department Store/ Store Closed
Wayne ParrishWayne Parrish
Area Sales Manager at Dillard's Department StoreArea Sales Manager at Dillard's Department Store
Heidi GreenHeidi Green
Store Secretary at Dillard's Department StoreStore Secretary at Dillard's Department Store