Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Timeline
AccountManager

Savannah Villarreal

Houston,TX

Summary

Goal-oriented manager with distinguished experience in Intimate Apparel industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lingerie Business Manager

Dillard's Department Store
10.2020 - Current
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

Area Sales Manager

Dillard's Department Store
07.2022 - 01.2023
  • Executed proven strategies to hit sales quota and help company achieve goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Introduced new products to meet customer demand and increase profits.
  • Formulated tactics and strategies to target new potential customers within prioritized markets.
  • Hired, mentored and motivated sales professionals to service customer accounts and target metrics.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.

Sales Associate

Dillard's Department Store
06.2019 - 11.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Generated new sales leads to achieve and exceed monthly sales goals (3% over goals).

Fashion Consultant

A'GACI
07.2018 - 06.2019
  • Proposed accessories to complete outfits and complement clothing choices.
  • Selected clothes that flattered individual body types and capitalized on current trends.
  • Merchandised store inventory in seasonal and brand displays.
  • Performed various sales transactions, checked on invoices, prepared special orders, and delivered correct merchandise.
  • Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes and accessories.

Education

Associate of Arts - Business Management

Houston Community College
Houston, TX
2025

High School Diploma -

Westchester Academy For International Studies
Houston, TX
05.2017

Skills

  • Operational Efficiency
  • Business Partnerships
  • Customer Order Management
  • Team Recruiting and Onboarding
  • Visual Merchandising
  • Plan Sales
  • Employee Management
  • Operating Procedures and Policies
  • Interdepartmental Collaboration

Accomplishments

  • Awarded Employee of the Month on 3 separate occasions.

Certification

  • Specialized Fitter

Languages

Spanish
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Area Sales Manager

Dillard's Department Store
07.2022 - 01.2023

Lingerie Business Manager

Dillard's Department Store
10.2020 - Current

Sales Associate

Dillard's Department Store
06.2019 - 11.2019

Fashion Consultant

A'GACI
07.2018 - 06.2019

Associate of Arts - Business Management

Houston Community College

High School Diploma -

Westchester Academy For International Studies
Savannah Villarreal