Well-qualified Engagement Manager with demonstrated understanding of data analytics, risk mitigation and utilization improvements. Skills include project, team and implementation management while supporting the overall mission of the department.
Overview
14
14
years of professional experience
Work History
Network Engagement Manager
UnitedHealth Care
10.2022 - Current
Consulted with teams on established best practices and process improvements.
Met with executive clients to understand needs and develop proactive solutions.
Collaborated with sales, delivery and service teams to manage seamless client experiences.
Helped with product rollouts
Assisted with negotiations and sales closings.
Captured new customers by optimizing business strategies and launching products to diversify offerings
Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors
Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
Athlete
United States Mens National Team
01.2010 - 02.2020
United States Olympic team athlete, goal keeper
Awarded best Goal keeper in North and South America, 2010
Played in various Pan American games, Olympic world cup qualifiers
Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.
Exhibited excellent teamwork and strong work ethic by promoting camaraderie
Managed time effectively while traveling for games, attending practice, and going to classes
Competed in multiple state and regional competitions, achieving top results
Trained extensively and observed proper nutrition for weeks leading up to national-level fitness competitions
Utilized advanced data analysis techniques to optimize performance.
Collaborated with coaches, nutritionists and physiotherapists to support continuous improvement.
Determined areas in need of improvement and optimized strategies to strengthen performance.
Practiced with team on schedule and trained alone to enhance athletic abilities and contributions to team success.
Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances
Goalkeeper Trainer
Club Zehlendorfer Wespen
01.2018 - 01.2019
Trained school aged goalkeepers to achieve the highest German champions
Operations Manager
Wholey
01.2015 - 01.2019
Daily operations management, Highlight important daily and weekly
metrics; responsible to pinpoint root cause, then coordinate with Inbound
and Outbound Operations on appropriate action plans and training gaps
Through careful planning, execution, and course correction the building
was able to hit all of their benchmark quality, safety, and productivity
metrics within the first 4 months of being open
Directly oversee a department of associates and one Area Manager
Responsible for doing blind audits to ensure virtual and physical
inventory accuracy
Analyze important quality metrics to ensure building
standards
Ensure timely shipping of critical customer orders on a daily
basis by identifying incomplete shipments and making necessary
adjustments prior to shipment
Helped support daily management of department duties, including
allocating labor, leading stand-ups, assigning job duties, and
communicating with internal and external suppliers
Assisted on the floor as an associate resource, training associates
Coached associates on adherence of strict safety, quality, and production
standards prepared end of Shift reports
Crew Foreman
Pappas Landcare & Construction
01.2014 - 01.2018
Led crews through various project in landscaping, hardscaping,
renovations
Athlete
West Hampstead Hockey Club
01.2016 - 01.2017
Played English premier league with fellow athletes all over the world to
obtain the English premier title
Voted goalkeeper of the year.
Athlete
Zehlendorfer Wespen
01.2016 - 01.2017
Played top league in Germany- to win German title and reach EHL.
Head Coach of Chupacobras Field
Hartnackschule, A2, Hockey Club
01.2015 - 01.2017
Introduced elementary-middle aged children to field hockey, while
coaching and teaching skills
Assistant Head Coach
Lebanon Valley College
01.2011 - 01.2012
Assisted the coach with primary focus on goalkeepers improvement of
their skill.