Julia Mandujano
East Dundee,IL
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
6
6
years of professional experience
Work History
RECEPTIONIST
Deer park village senior living
Deer Park, IL
08.2021 - Current
- Trained new employees in customer service script recitation, conflict resolution, and data entry practices
- Fast thinking for residency emergency, able to provide detailed information to 911 operator
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
TEACHER
KinderCare Learning Centers
Sleepy Hollow, IL
04.2019 - 10.2021
- Incorporated exciting and engaging activities to reinforce student participation and hands-on learning
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies
- Completed and filed daily paperwork for classroom activities, including meal count sheets and attendance logs.
NANNY, College Nannies And Tutors
Barrington, IL
01.2018 - 03.2020
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events
- Helped children complete homework assignments and school projects.
SALES MANAGER
Rent A Center
Villa Park, IL
10.2018 - 02.2019
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
Education
Associate - Child Development
Waldorf University
11.2019
High School Diploma - undefined
Dundee Crown
05.2017
Associate of Applied Science - Business Administration And Management
Elgin Community College
Elgin, IL05.2024
Skills
- Customer Complaint Resolution
- Positive Attitude and Energetic
- Patient Appointment Management
- Billing and Payment Processing
- Correspondence and Office Documents
Accomplishments
- Awarded "Employee of the Year" for delivering outstanding administrative support.
- Earned "Employee of the month just three months into working to Deer Park
- Earned highest parent evaluations among peers in Kindercare
Timeline
RECEPTIONIST
Deer park village senior living
08.2021 - Current
TEACHER
KinderCare Learning Centers
04.2019 - 10.2021
SALES MANAGER
Rent A Center
10.2018 - 02.2019
NANNY, College Nannies And Tutors
01.2018 - 03.2020
Associate - Child Development
Waldorf University
High School Diploma - undefined
Dundee Crown
Associate of Applied Science - Business Administration And Management
Elgin Community College
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