Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julia Mears

Ocala,FL

Summary

Dynamic professional, excelling in client-oriented negotiations and marketing strategies. Adept at managing complex transactions while delivering exceptional customer service. Multilingual and highly organized, I leverage strong teamwork skills to enhance client satisfaction and drive sales success.

Professional in hospitality industry equipped to deliver exceptional guest experiences. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, communication skills, and positive attitude.

Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.

Overview

23
23
years of professional experience

Work History

Real Estate Agent

Angel's Touch Realty
08.2005 - 09.2022
  • Assisted clients in understanding real estate market trends and property values.
  • Provided support in preparing property listings and marketing materials.
  • Conducted property tours, highlighting key features and benefits to potential buyers.
  • Collaborated with team members to coordinate open houses and client meetings.
  • Maintained up-to-date knowledge of industry regulations and compliance standards.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.

Bank Teller

SouthTrust Bank
09.2003 - 05.2005
  • Processed customer transactions efficiently and accurately, ensuring compliance with banking regulations.
  • Assisted customers with account inquiries, resolving issues to enhance customer satisfaction.
  • Educated clients on banking products and services, promoting financial literacy and informed decisions.
  • Maintained cash drawer accuracy through diligent counting and reconciliation of funds daily.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

Hotel Front Desk Receptionist

Hilton Inn
03.2000 - 03.2003
  • Managed front desk operations, ensuring smooth check-in and check-out processes for guests.
  • Delivered exceptional customer service, addressing guest inquiries and resolving issues promptly.
  • Coordinated room assignments and maintained accurate reservations using property management systems.
  • Trained new front desk staff on procedures, enhancing team performance and service quality.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees, and payments.
  • Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.

Education

Certificate of Studies - Real Estate

School of Real Estate
DeLand, FL
08-2005

Arts

School of Art & Design
Archangelsk, Russian Federation
05-1984

High School #28
Archangelsk, Russian Federation
05-1980

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly professional
  • Negotiation
  • Client-oriented
  • Reservation management
  • Multilingual proficiency
  • Customer service
  • Computer skills
  • Hospitality services
  • Problem-solving
  • Cash handling
  • Professional appearance

Languages

English
Native or Bilingual
Russian
Native or Bilingual

Timeline

Real Estate Agent

Angel's Touch Realty
08.2005 - 09.2022

Bank Teller

SouthTrust Bank
09.2003 - 05.2005

Hotel Front Desk Receptionist

Hilton Inn
03.2000 - 03.2003

Certificate of Studies - Real Estate

School of Real Estate

Arts

School of Art & Design

High School #28

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