Julia M Mendez
La Puente
Summary
Compassionate medical assistant specializing in patient care and administrative efficiency. Demonstrated success in maintaining accurate medical records and executing clinical tasks, resulting in improved patient experiences. Strong interpersonal skills enhance collaboration across disciplines, providing comprehensive support for patient needs. Experienced in fast-paced clinical environments, dedicated to quality care and effective teamwork within healthcare settings.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Assistant
Baker Robert L MD
Covina
03.2022 - 03.2023
- Assisted physicians with patient examinations and procedures.
- Managed patient scheduling and maintained appointment records.
- Educated patients on treatment plans and medical procedures.
- Maintained medical records with accuracy and confidentiality.
- Coordinated communication between patients and healthcare team members.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Assisted back office patient processes to reduce office wait times.
- Changed dressings on wounds to prevent infection and check for healing.
- Positioned patients properly during examination or treatment for comfort and safety.
- Administered medications under physician's supervision.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Performed routine office tasks to ensure smooth operations.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Performed venipuncture and other blood collection procedures according to established standards.
Merchandise Associate
Marshalls Dept. Store
West Covina
10.2016 - 05.2017
- Stocked and organized back room to optimize inventory management.
- Executed markdowns on merchandise as directed by management.
- Served as cashier, handling transactions efficiently.
- Delivered superior customer service by resolving inquiries and complaints promptly.
Beauty Consultant
Mary Kay Company
Cypress
02.2003 - 01.2009
- Educated clients on skincare routines and product application techniques.
- Cultivated strong customer relationships through effective communication and follow-up.
- Participated in professional development seminars focused on beauty industry trends.
- Guided customers in selecting products tailored to individual needs and preferences.
Education
Associate in Science - Nursing-Registered
Montebello High School
Montebello06-2025
Medical Assistant Diploma -
Hacienda La Puente Adult School
La Puente05.2018
Skills
- Empathy
- Phlebotomy techniques
- Problem solving
- Compassion
- Trustworthy companion
- Bilingual communication
- Immunization administration
- Adaptability
- Leadership
- Team collaboration
- Process improvement
- Accountability
- Reliability
Volunteer Experience
- Leader of Marriage Ministry, Church, Have fingerprints and virtus classes
- Volunteer, Nogales High School, Volunteer at my daughters’ high school
Languages
- Spanish
- English, Fluent
- Spanish, Fluent
Languages
Spanish
Professional
Certification
Certificate CPR, BLS
Timeline
Medical Assistant
Baker Robert L MD
03.2022 - 03.2023
Merchandise Associate
Marshalls Dept. Store
10.2016 - 05.2017
Beauty Consultant
Mary Kay Company
02.2003 - 01.2009
Associate in Science - Nursing-Registered
Montebello High School
Medical Assistant Diploma -
Hacienda La Puente Adult School