Julia Montoya
Rio Rancho,New Mexico
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Overview
13
13
years of professional experience
Work History
Housekeeper
Legacy Church
Albuquerque, NM
04.2024 - 04.2025
- Maintained cleanliness and organization of church facilities to enhance visitor experiences.
- Implemented efficient cleaning procedures to ensure high standards of hygiene and safety.
Office Manager
West Wood Cabinets & Store Fixtures
Albuquerque, NM
02.2019 - 02.2024
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Facilitated smooth communication between Employees, addressing concerns promptly to maintain harmonious work relationships.
- Utilized advanced software tools to manage client data securely while maintaining confidentiality standards.
- Resolved customer complaints effectively by listening attentively, empathizing with their concerns, and providing prompt solutions.
Hotel Front Desk Clerk and Head Housekeeper
Motel One
Albuquerque, NM
04.2015 - 01.2018
- Enforced policies and procedures to increase efficiency
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Monitored staff performance and provided feedback and guidance.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Managed housekeeping team effectively for timely room turnovers and consistent high-quality results.
Office Manager, Patient Direct Care
Tulips Speech Therapy
Santa Fe, NM
06.2012 - 12.2014
- Enforced policies and procedures to increase efficiency
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Monitored staff performance and provided feedback and guidance.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Managed housekeeping team effectively for timely room turnovers and consistent high-quality results.
Education
GED -
Ethos Literacy
Albuquerque, NM01.2011
Skills
- Business Administration
- Organizational Skills
- Teamwork and Collaboration
- Problem Resolution
- Excellent multi-tasking ability
Timeline
Housekeeper
Legacy Church
04.2024 - 04.2025
Office Manager
West Wood Cabinets & Store Fixtures
02.2019 - 02.2024
Hotel Front Desk Clerk and Head Housekeeper
Motel One
04.2015 - 01.2018
Office Manager, Patient Direct Care
Tulips Speech Therapy
06.2012 - 12.2014
GED -
Ethos Literacy