Julia Morgan
Miramar,FL
Summary
Experienced hospitality worker with a strong background in fast paced environments. Known for providing guest service, supporting team members, and creating personalized experiences that keep guests coming back. Reliable, adaptable, and focused on keeping business run smoothly.
Overview
6
6
years of professional experience
Work History
Server
Play Sporting Lounge
Hollywood, FL
10.2022 - Current
- Deliver exceptional customer service by addressing guest inquiries and needs.
- Developed relationships with customers creating repeat clientele.
- Maintains cleanliness and organization of dining area during busy times.
- Trained new servers, establishing expectations for service standards and performance.
Bottle Service Waitress
Racket
Miami, FL
04.2021 - 01.2023
- Delivered VIP bottle service, catering to large guest parties.
- Book VIP tables
- Provide guests with attentive service to create repeat business.
- Upsold menu items
- Quick and efficient
Bottle Service Waitress
Explict Bistro & Lounge
Charlotte, NC
01.2020 - 04.2021
- Create unique and memorable experience for guests.
- Trained new employees and organized table assignments.
- Book VIP tables.
- Managed high volume nights efficiently & multitasking.
- Implemented upselling premium products, increasing revenue during busy shifts.
Education
Associate of Science - Nursing
Broward College
Fort Lauderdale, FL08-2023
Skills
- Guest experience & relationship building
- Upselling & suggestive selling
- High-volume service
- Time management & multitasking
- Team collaboration
- Order accuracy & attention to detail
Timeline
Server
Play Sporting Lounge
10.2022 - Current
Bottle Service Waitress
Racket
04.2021 - 01.2023
Bottle Service Waitress
Explict Bistro & Lounge
01.2020 - 04.2021
Associate of Science - Nursing
Broward College