Julia Morris
Frisco
Summary
Professional in retail management with a solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Fleet Feet
08.2020 - Current
- Monitored suppliers to efficiently provide needed goods and services within budgetary limits.
- Directed administrative activities directly related to making products or providing services.
- Spearheaded multiple projects from concept through completion while successfully managing budgets and timelines on each project.
Hostess/Server
Nancy's Pizza
12.2019 - 06.2020
- Answered questions about menu items, specials, and other restaurant information.
- Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers.
- Trained new hostesses on proper procedures for seating guests.
Customer Service
Mammoth Car
01.2019 - 06.2020
- Provided excellent customer service while following collections procedures.
- Developed and implemented customer service policies and procedures to ensure efficient, consistent and effective customer service.
- Provided timely customer service regarding billing inquiries.
Cashier
JcPenny's
05.2018 - 01.2019
- Processed payments, returns, and exchanges.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Built and maintained positive working relationships with co-workers.
Education
Associate of Science -
University of Texas at Dallas
Richardson, TX05.2026
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Collin College
Frisco, Texas05.2024
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Store organization
- Team building and leadership
- Team management
- POS systems
Timeline
Assistant Store Manager
Fleet Feet
08.2020 - Current
Hostess/Server
Nancy's Pizza
12.2019 - 06.2020
Customer Service
Mammoth Car
01.2019 - 06.2020
Cashier
JcPenny's
05.2018 - 01.2019
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Collin College
Associate of Science -
University of Texas at Dallas
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