Julia Piltz
Oshkosh,WI
Summary
Knowledgeable Deductions Analyst & Team Leader. Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.
Overview
9
9
years of professional experience
Work History
Team Leader - Deductions Analyst
Alta Resources
07.2022 - Current
- Management of 6 deductions analyst employees who own over 200 customers
- Analyze deductions taken by customers and locate necessary documents, clear/approve to appropriate GL account
- Assist with internal and external automation plans for day to day deduction management
- Expertise of Deductions Management process within SAP, Lynx, High Radius and SupplyPike
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Deductions Analyst
Alta Resources
06.2016 - 07.2022
- Manage $1B annually of incoming deductions from over 300 different customers.
- Collaborated with cross-functional teams to identify opportunities for process improvement and root-cause analysis.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Applied Science - ACCOUNTING
Fox Valley Technical College
Appleton, WI05.2022
High School Diploma -
Oshkosh West High School
Oshkosh, WI01.2014
Skills
- Deductions Management
- Management
- SAP
- High Radius
- Microsoft Suites
- Root cause analysis
- Deductions analysis
- Process improvement
- Performance management
- Team leadership
- Customer relationship management
Timeline
Team Leader - Deductions Analyst
Alta Resources
07.2022 - Current
Deductions Analyst
Alta Resources
06.2016 - 07.2022
Associate of Applied Science - ACCOUNTING
Fox Valley Technical College
High School Diploma -
Oshkosh West High School
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