JULIA MYSTIAN
Commerce TWP,MI
Summary
A motivated Ferris State University graduate looking for employment in the office administration field. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Hospitality Specialist
Black Rock
Novi, MI
05.2019 - 08.2020
- Maintain cleanliness of the workplace
- Maintain positive customer experience
- Ensuring a safe and clean safe environment for customers
- Trained newly hired employees regarding company policies and procedures.
- Greeted guests and visitors upon arrival and determined how to be of assistance.
Food Runner
Lucky Strike
Novi, MI
11.2017 - 06.2018
- Providing customers with food in a correct and timely fashion
- Worked with a team to produce efficiency
- Maintain cleanliness of the workplace Other information
- Double-checked meals placed in window against customer tickets for accuracy.
- Assisted servers to optimize guest dining experience.
- Provided mentorship and guidance to new kitchen team members.
- Memorized dining room floor plans and understood seat number system.
Education
Bachelor of Science - Business administration
Ferris State University
Big Rapids, MI 08.2018 - 12.2023
Skills
- Strong work ethic, self-motivated, and detail oriented
- Knowledge with most Microsoft office suite
- Strong experience with customer service
- Multitasking and Organization
- Verbal and Written Communications
- Upbeat and Positive Personality
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Efficient and Detail-Oriented
- Time management
Timeline
Hospitality Specialist
Black Rock
05.2019 - 08.2020
Bachelor of Science - Business administration
Ferris State University
08.2018 - 12.2023
Food Runner
Lucky Strike
11.2017 - 06.2018
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