Hardworking and passionate job seeker with strong organizational skills eager to help others and learn new skills. Ready to help team achieve company goals.
Overview
7
years of professional experience
Work History
Bell County Public Health District
Medical Assistant
10.2023 - Current
Job overview
Enhanced customer satisfaction by providing efficient and professional front desk services.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
VSP Vision Care
Optometric Technician
03.2023 - 10.2023
Job overview
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Instructed patients on contact lens insertion and removal and lens care guidelines.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Walmart Vision Center
Optician
06.2022 - 03.2023
Job overview
Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
Walmart
Team Associate
03.2021 - 06.2022
Job overview
Kept work areas clean, organized and safe to promote efficiency and team safety.
Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
Answered customer questions and provided detailed product information.
Target
General Merchandise Expert
08.2020 - 01.2021
Job overview
Maintained clean sales floor and straightened and faced merchandise.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Consultants In Ophthalmic And Facial Plastic Surgery
Office Assistant
06.2017 - 08.2019
Job overview
Coordinated patient scheduling, check-in, check-out and payments for billing.
Adhered to strict HIPAA guidelines to protect patient privacy.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
Winston Churchill High School
Livonia, MI
High School Diploma
05.2019
Skills
Customer Relationships
Active Listening
Error Identification
Attention to Detail
Performance Improvement
Constructive Feedback
Passionate and Driven
Timeline
Medical Assistant
Bell County Public Health District
10.2023 - Current
Optometric Technician
VSP Vision Care
03.2023 - 10.2023
Optician
Walmart Vision Center
06.2022 - 03.2023
Team Associate
Walmart
03.2021 - 06.2022
General Merchandise Expert
Target
08.2020 - 01.2021
Office Assistant
Consultants In Ophthalmic And Facial Plastic Surgery
ADMINISTRATIVE SUPPORT III at Corpus Christi-Nueces County Public Health DistrictADMINISTRATIVE SUPPORT III at Corpus Christi-Nueces County Public Health District