Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jasmine Townsel

Cordova,TN

Summary

Versatile and dedicated, with a proven track record at Spectrum Pain Clinic, I excel in patient care and HIPAA compliance. Leveraging exceptional organizational skills and clinical documentation expertise, I've significantly enhanced patient satisfaction. My adeptness in customer service and medical office administration ensures high-quality care and operational efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

Spectrum Pain Clinic
Cordova, TN
10.2023 - Current
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Administered medications under physician's supervision.
  • Organized charts, documents and supplies to maintain team productivity.
  • Collected samples from patients for laboratory testing purposes.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Administered injections, medications and treatments as directed by the physician.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Measured vital signs and took medical histories to prepare patients for examination.

Esthetician

Desha Apparel Shop
Memphis, TN
03.2023 - Current
  • I performed cosmetic skin treatments such as facials, superficial chemical peels, body treatments, and waxing
  • I established and secured new and ongoing business by providing exemplary customer service
  • I provided excellent guest service and consistently exceeded retail and service targeted goals above and beyond monthly department averages
  • I performed advanced skincare treatments and determined appropriate retail products for clients
  • I set up workstation and/or treatment room with necessary products, equipment, and supplies to ensure guest comfort and safety
  • Promote healthy skincare behaviors, administrative/receptionist, retail sales
  • Created personal mailings to promote my skills, special events, product sales, monthly and holiday specials
  • Addressed problems or issues customers had with skin care by up-selling clients on all skin care products available in the spa
  • Designed marketing campaign directed toward the community, by highlighting health benefits of spa services resulting in increased spa clientele

Esthetician/Owner

HerCloset
Memphis, TN
11.2020 - 03.2023
  • I performed cosmetic skin treatments such as facials, superficial chemical peels, body treatments, and waxing
  • I established and secured new and ongoing business by providing exemplary customer service
  • I provided excellent guest service and consistently exceeded retail and service targeted goals above and beyond monthly department averages
  • I performed advanced skincare treatments and determined appropriate retail products for clients
  • I set up workstation and/or treatment room with necessary products, equipment, and supplies to ensure guest comfort and safety
  • Promote healthy skincare behaviors, administrative/receptionist, retail sales
  • Created personal mailings to promote my skills, special events, product sales, monthly and holiday specials
  • Addressed problems or issues customers had with skin care by up-selling clients on all skin care products available in the spa
  • Designed marketing campaign directed toward the community, by highlighting health benefits of spa services resulting in increased spa clientele

Esthetician/Skin Therapist

Redeemed Eyes Day Spa
Memphis, TN
08.2018 - 11.2020
  • I perform cosmetic skin treatments such as facials, superficial chemical peels, body treatments, and waxing
  • I also perform Lashes to the skin of the eye known as Lashing
  • I exceeded my monthly retail goals, and provided excellent guests services while building my clientele
  • Maintained room cleanliness and sanitation to medical standards
  • I Provided recommendations for in-spa additional treatments, monthly promotions and retail products to clients for a healthy home skin care regimen
  • Performed customized professional facial treatments
  • Marketing and promoting skin care products
  • Balancing and controlling various skin conditions
  • Trained and performed lash application and other wax services at a start-up salon; various front desk/key holder job duties as needed

Medical Assistant

Georgia department of public health
Atlanta, GA
08.2016 - 08.2018
  • Answering the phones and talking to patients
  • Scheduling patient appointments
  • Greeting patients
  • Updating and filing patient forms and medical records
  • Using software for appointments and medical records
  • Arranging lab services, hospital admissions, and referrals
  • Record patient history and personal information
  • Measure vital signs, such as blood pressure
  • Help physicians with patient examinations
  • Give patients injections or medications as directed by physicians and as permitted by state law

Education

ESTHETICIAN

Gould's Academy
Memphis, TN
05-2019

Skills

  • Customer Service
  • Skin Care Product Sales
  • Product Knowledge
  • Customer Relationships
  • Retail Sales
  • Body Treatments
  • Spa Services
  • Retail Products
  • Treatment Options
  • Social skills
  • Problem solving
  • Multitasking
  • Organization
  • Medical office administration
  • Clinical documentation
  • Appointment setting
  • Vital signs and examinations
  • HIPAA compliance
  • Patient triage
  • Catheter change and preparation
  • Lab equipment operation
  • Analytical decision-making skills
  • Medical records confidentiality

Certification

  • Lip Filler Certification, focusing on cosmetic lip augmentation techniques to modify lip shape and size, correct asymmetries, and enhance overall lip appearance
  • Microblading Eyebrows Certification, specializing in a tattooing technique for permanent makeup using a small handheld tool to implant semi-permanent pigment

Languages

English

Timeline

Medical Assistant

Spectrum Pain Clinic
10.2023 - Current

Esthetician

Desha Apparel Shop
03.2023 - Current

Esthetician/Owner

HerCloset
11.2020 - 03.2023

Esthetician/Skin Therapist

Redeemed Eyes Day Spa
08.2018 - 11.2020

Medical Assistant

Georgia department of public health
08.2016 - 08.2018

ESTHETICIAN

Gould's Academy

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Jasmine Townsel