Julia Niehoff
Palmetto,FL
Summary
Dynamic and resourceful professional with a proven track record in customer relations, creative problem-solving, and time management. Known for building strong relationships, delivering personalized customer experiences, and thriving in fast-paced, high-pressure environments. Also, skilled in hands-on craftsmanship and building projects with creativity and strong attention to detail. Dedicated to exceeding expectations through adaptability, clear communication, and consistent performance.
Overview
10
10
years of professional experience
Work History
Amazon Delivery Associate
A-Team Logistics
Bradenton, Florida
07.2025 - Current
- Efficiently delivered 300+ packages per shift while following detailed customer instructions, delivery protocols, and safety standards.
- Managed large, multi-stop delivery routes, consistently meeting or exceeding Amazon’s on-time delivery rate expectations.
- Followed precise delivery procedures, special instructions, and secure-handling protocols to ensure accurate and safe package placement.
- Maintained high performance during 10-hour shifts, delivering in extreme weather while lifting packages up to 50+ lbs and adapting to challenging conditions such as uneven terrain, long staircases, and high-volume routes.
- Inspected vehicles regularly for safety and operational readiness before shifts.
Summer Nanny
Various Families
05.2016 - 06.2025
- Provided full-time childcare during summers for children ages one to fifteen, including those on the autism spectrum.
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Engaged young children in structured activities tailored to their needs while encouraging creative expression and independent problem-solving.
- Managed challenging behaviors calmly and effectively to encourage self regulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
Hostess
Cap City Fine Diner & Bar
09.2023 - 12.2023
- Ensured seamless seating, efficient waitlists, and exceptional customer service in the busiest restaurant location within the company.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, managing all to-go orders, greeting guests, answering customer questions, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Seamlessly worked to accommodate all types of groups or special requests.
- Completed daily side work and opening and closing duties without fail.
Art Studio Associate
Busy Bees Pottery & Arts Studio
05.2022 - 08.2022
- Lead studio's art camp for children ages 5-12 teaching clay sculpting, glass fusion, mosaics, painting and other mediums and techniques.
- Created different crafts and lesson plans for each week of camp throughout summer.
- Built a positive and encouraging learning-focused environment to help campers develop their artistic abilities while also creating new friendships.
- Discussed camp rules, schedules, and traditions to create solid boundaries for campers to follow.
- Reviewed inventory levels and obtained lesson plan supplies before camp sessions as well as inventoried merchandise in the studio.
- Completed opening and closing duties, including counting money, balancing cash drawers, and making deposits.
- Demonstrated merchandise operation and explained many features/crafts of the studio.
- Utilized downtime to perform many of the different routine tasks, preventing service delays.
Education
Bachelor of Arts - Communications Analysis & Engagement
The Ohio State University
Columbus, OH05-2024
Skills
- Customer relations
- Time management
- Craftsmanship & DIY Building
- Relationship building
- Creative thinking
- Problem solving/critical thinking
- Emotional intelligence
- Deadline adherence
Timeline
Amazon Delivery Associate
A-Team Logistics
07.2025 - Current
Hostess
Cap City Fine Diner & Bar
09.2023 - 12.2023
Art Studio Associate
Busy Bees Pottery & Arts Studio
05.2022 - 08.2022
Summer Nanny
Various Families
05.2016 - 06.2025
Bachelor of Arts - Communications Analysis & Engagement
The Ohio State University