Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.
Overview
33
33
years of professional experience
Work History
Outside travel Agent
AAA of the Carolinas/Mann travel
06.1990 - 09.2023
Serve as outside vacation travel agent
Clientele includes student and adult groups, families and corporate incentive outings – domestic and international.
Arranged travel accommodations for groups, couples, executives, and special needs clients.
Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
Organized group tours, coordinating logistics and accommodations to ensure a smooth experience for all participants.
Assisted clients in obtaining necessary visas or other documentation required for international travel, navigating complex regulations efficiently to avoid delays.
Property Management
Blade Properties, LLC
01.2007 - 03.2022
Manage 120 -170 single-family homes in Piedmont Triad/Rocky Mount, NC
Serve as the primary interface with leasing company and team of construction contractors in order to maintain homes and high lease rates.
Demonstrated strong organizational and time management skills while managing multiple projects.
Made decisions with broad and positive impact on security management operations.
Researched land, property and market values to complete estimations.
Executive Administrative Associate
Senn dunn/MMA Insurance
01.2014 - 04.2018
Assisted President and CEO to manage calendars, coordinate travel arrangements, organize company-wide events, sales meetings, client appreciation activities and merger announcements
Regularly partnered with Human Resources and Accounting Department to meet the day-to-day needs of insurance services company with 5 offices and 150 service providers.
Education
Bachelor of Arts - Elementary education
Appalachian state university
05.1989
Skills
Technical/Computer Skills
Excellent interpersonal Skills
Customer service orientation
Team Player
Resourceful
Sense of humor
Itinerary Planning
Travel industry expertise
High volume environments
Geography Knowledge
Volunteer Experience
Page High School, Field Hockey Coach, 2013, 2018
Carolina Theatre, Board Member, 2013, 2017
Holy Trinity Episcopal Church, Various Volunteer Roles