Julia Olmeda
Lancaster
Summary
Outgoing and customer-focused professional with extensive experience in retail, food service, and hospitality environments. Skilled in delivering exceptional customer service, handling high-volume transactions, maintaining organized workspaces, and supporting team operations. Known for a positive attitude, strong communication skills, and the ability to multitask efficiently in fast-paced settings.
Overview
14
14
years of professional experience
Work History
Hybrid Receptionist / Customer Service Associate
Catalyst Cannabis Co
Lancaster, CA
06.2024 - Current
- Provide exceptional customer service by assisting clients in selecting products based on preferences and needs
- Manage high-volume incoming calls and direct inquiries to appropriate departments
- Greet and welcome visitors, ensuring a professional and positive first impression
- Maintain visitor access control systems and uphold company security protocols
- Support company events with setup, registration, and attendee coordination
- Maintain a clean, organized, and professional reception area
Server
Half Shell Oyster House
Biloxi, MS
03.2022 - 01.2023
- Provided attentive and efficient food and beverage service
- Managed cash duties and processed transactions accurately
- Assisted with banquet service and coordinated large party orders
- Maintained cleanliness and organization of dining areas
Server
Denny's
D'Iberville, MS
10.2021 - 01.2022
- Delivered timely and efficient customer service
- Assisted with food preparation for salad and dessert stations
- Ensured readiness of restaurant for morning shift operations
Commercial Driver
AutoZone
Ocean Springs, MS
05.2021 - 08.2021
- Delivered goods safely and efficiently while adhering to traffic laws
- Performed pre-trip vehicle inspections to ensure safety compliance
- Utilized GPS systems to navigate routes efficiently
Server / Bartender Support
Bumper's Billiards
D'Iberville, MS
05.2014 - 03.2020
- Provided food and beverage service in a fast-paced environment
- Managed open tabs and processed payments accurately
- Maintained cleanliness of bar and entertainment areas
- Delivered consistent, high-quality customer service
Cashier / Sales Associate
Bed Bath & Beyond
D'Iberville, MS
05.2017 - 09.2019
- Processed cash, credit, and debit transactions accurately
- Balanced cash drawer and resolved discrepancies
- Handled returns and exchanges in compliance with company policy
- Assisted with merchandising, stocking, and promotional displays
Server
Saltgrass Steak House
Biloxi, MS
03.2019 - 08.2019
- Presented menu features and recommended pairings
- Provided personalized recommendations based on guest preferences
- Maintained dining area cleanliness and organization
- Processed transactions using POS systems accurately
Cashier
Taco Bell
Evans Mills, NY
06.2012 - 10.2012
- Processed customer orders and payments accurately
- Prepared food items according to company standards
- Operated POS system efficiently
- Collaborated with team members to ensure timely service
Education
GED -
Antelope Valley Adult Education
Lancaster, CASkills
- Customer Service Excellence
- Cash Handling & POS Systems
- Reception & Front Desk Operations
- Multitasking in Fast-Paced Environments
- Communication & Team Collaboration
- Inventory & Merchandising Support
- Event & Banquet Assistance
- Time Management
Timeline
Hybrid Receptionist / Customer Service Associate
Catalyst Cannabis Co
06.2024 - Current
Server
Half Shell Oyster House
03.2022 - 01.2023
Server
Denny's
10.2021 - 01.2022
Commercial Driver
AutoZone
05.2021 - 08.2021
Server
Saltgrass Steak House
03.2019 - 08.2019
Cashier / Sales Associate
Bed Bath & Beyond
05.2017 - 09.2019
Server / Bartender Support
Bumper's Billiards
05.2014 - 03.2020
Cashier
Taco Bell
06.2012 - 10.2012
GED -
Antelope Valley Adult Education
Section name
- Authorized to work in the U.S. for any employer
- Willing to relocate