Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Parillo

East Haven

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Store Manager

Tommys Tanning
01.2025 - Current
  • Assisted in daily store operations, ensuring smooth workflow and customer satisfaction.
  • Maintained inventory accuracy through regular stock audits and organized replenishment processes.
  • Contributed to team meetings by sharing insights on customer preferences and store performance improvement opportunities.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.

Tanning Associate

Tommys Tanning
11.2023 - 01.2025
  • Assisted customers with product selection and usage to enhance tanning experience.
  • Maintained cleanliness and organization of tanning equipment and salon area for optimal customer satisfaction.
  • Educated clients on safe tanning practices and proper aftercare procedures to promote skin health.
  • Monitored equipment performance, ensuring compliance with safety protocols and operational standards.
  • Increased sales of tanning packages and products by effectively communicating their benefits to clients.
  • Handled cash transactions accurately, reconciling daily sales reports for management review.
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Maintained clean and stocked front counter area.

Server/Hostess

Hard Hat Tavern
03.2023 - 11.2023
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed multiple tables efficiently, prioritizing tasks to enhance overall workflow.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained cleanliness and organization of dining areas, adhering to health standards.
  • Processed guest payments accurately using POS systems, ensuring quick transactions.

Sales Associate

Uptown Consignment
08.2022 - 03.2023
  • Assisted customers with product selection and inquiries, fostering positive shopping experiences.
  • Maintained knowledge of current promotions and sales, enhancing customer engagement.
  • Operated point-of-sale systems efficiently, ensuring accurate transaction processing.
  • Collaborated with team members to achieve store sales targets and improve service delivery.

Barista

Starbucks
07.2021 - 08.2022
  • Prepared and served high-quality beverages while ensuring customer satisfaction.
  • Maintained cleanliness and organization of workstations to comply with health standards.
  • Developed positive relationships with customers, fostering repeat business through exceptional service.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

Penn Foster High School
Scranton, PA

Skills

  • Customer service
  • Multitasking and organization
  • Training
  • Outstanding communication skills
  • Cash management
  • Shift scheduling
  • Employee training
  • POS systems
  • Sanitation protocols

Timeline

Store Manager

Tommys Tanning
01.2025 - Current

Tanning Associate

Tommys Tanning
11.2023 - 01.2025

Server/Hostess

Hard Hat Tavern
03.2023 - 11.2023

Sales Associate

Uptown Consignment
08.2022 - 03.2023

Barista

Starbucks
07.2021 - 08.2022

Penn Foster High School

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