Julia Park
Manalapan,NJ
Summary
Fast learning and detail-oriented worker with strong communicative skills and customer service experience. An honest and hard working individual who is able to work well with others and under pressure.
Overview
11
11
years of professional experience
Work History
Manager
Park Sports Line
Englishtown, NJ
09.2020 - Current
- Managed customer order requests from inquiry to payment, ensuring timely delivery and customer satisfaction
- Placed purchase orders with vendors, confirmed order accuracy, tracked order status and delivery, and maintained communication to ensure accuracy and timely fulfillment
- Managed accounting records including bank reconciliations, invoices, and daily cash flow
Spa Manager
Island Spa & Sauna
Edison, NJ
05.2017 - 08.2017
- Managed customer appointment scheduling and directed daily spa service operations to ensure seamless service delivery
- Accommodated customer arrival, departure, and service experience with procedural requirements
- Addressed customer needs and resolved complaints to maintain high levels of customer satisfaction
Quality Assurance Test Engineer
JnD Solutions
Bridgewater, NJ
11.2015 - 01.2016
- Executed functional, field, and performance tests to detect software and hardware defects in telecommunications devices
- Documented performance tests and submitted to supervising manager
- Cooperated with team members to develop test operations
Education
Bachelor of Arts - Psychology
Rutgers University
New Brunswick, NJ08-2026
Skills
- Customer Service
- Problem Solving
- Digital Fluency
- Collaboration
- Conflict Resolution
- Writing Skills
- Trustworthiness
Affiliations
- Volunteer at Los Angeles District Attorney's Office - Organized Crime Unit
- Director of Junior High Ministry at Praise Presbyterian Church
Timeline
Manager
Park Sports Line
09.2020 - Current
Spa Manager
Island Spa & Sauna
05.2017 - 08.2017
Quality Assurance Test Engineer
JnD Solutions
11.2015 - 01.2016
Bachelor of Arts - Psychology
Rutgers University