Julia Parker
Greenbrier,TN
Summary
Accomplished Kennel Technician with a proven track record at Petland, enhancing productivity and animal socialization. Expert in animal care and sanitation protocols, I excel in supervisory roles and customer service, significantly improving kennel standards and adoption rates. My compassion for animals and teamwork skills have consistently contributed to a positive and efficient work environment.
Overview
3
3
years of professional experience
Work History
Kennel Technician Supervisor
Petland
Madison, TN
09.2024 - 10.2024
- Provided excellent customer service when interacting with pet owners and potential adopters, addressing concerns and answering questions about animal care.
- Streamlined workflow processes, resulting in increased productivity among kennel technicians.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
- Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
Kennel Volunteer
Modern Veterinary Clinic
Springfield, TN
02.2024 - 03.2024
- Enhanced pet adoption rates through effective socialization and exercise of animals.
- Provided compassionate care for animals, ensuring their physical and emotional wellbeing.
- Improved animal care by consistently maintaining a clean and organized kennel environment.
- Assisted with adoption process by providing information about animals to potential adopters.
To Go Specialist
Cracker Barrel
Goodlettsville, TN
03.2022 - 05.2022
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
- Contributed positively towards team goals through effective communication between front-of-house staff members and the kitchen team.
- Increased repeat business by consistently providing friendly and attentive service.
- Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
Education
Greenbrier High School
Greenbrier, TNSkills
- Animal Care Expertise
- Compassion for Animals
- Animal Behavior Knowledge
- Sanitation protocols
- Supervisory skills
- Scheduling Coordination
- Animal Handling
- Kennel maintenance
- Customer Service
- Teamwork and Collaboration
Timeline
Kennel Technician Supervisor
Petland
09.2024 - 10.2024
Kennel Volunteer
Modern Veterinary Clinic
02.2024 - 03.2024
To Go Specialist
Cracker Barrel
03.2022 - 05.2022
Greenbrier High School