Julia Quigley
Plymouth,MI
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Center Street Grille
06.2024 - Current
- Maintained a clean and welcoming environment in a fast-paced restaurant setting
- Delivered excellent customer service with professionalism and positive energy
- Demonstrated strong product knowledge of menu items to drive upselling efforts
- Managed efficient table turnover to maximize guest satisfaction
Events/Operations Intern
Suburban Collection Showplace
05.2024 - 09.2024
- Designed marketing materials including flyers and brochures for the Michigan State Fair
- Maintained strong vendor/client relationships to ensure smooth event execution
- Coordinated logistics for events, including one for over 900 senior attendees
- Managed seating arrangements and provided on-site operational support
Lead Server
Comparis on the Park
10.2021 - 01.2024
- Delivered efficient, high-quality service during peak hours
- Promoted specials to enhance customer experience and increase sales
- Trained new employees and handles Point of Sales system operations
Retail Sales Associate
Once Upon a Child
12.2020 - 04.2021
- Assisted customers with product selection and informed them of store promotions
- Maintained a positive, helpful attitude and provided excellent customer service
Server
Waltonwood Senior Living
07.2018 - 11.2020
- Served residents with professionalism and compassion
- Supported dining room operations and ensured cleanliness
Education
Bachelor of Science - Business Administration
Central Michigan University
Mount Pleasant, MI05-2025
Skills
- Leadership
- Organization
- Attention to Detail
- Microsoft Excel & Outlook
- Communication
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Safe food handling
- Sales techniques
Timeline
Server
Center Street Grille
06.2024 - Current
Events/Operations Intern
Suburban Collection Showplace
05.2024 - 09.2024
Lead Server
Comparis on the Park
10.2021 - 01.2024
Retail Sales Associate
Once Upon a Child
12.2020 - 04.2021
Server
Waltonwood Senior Living
07.2018 - 11.2020
Bachelor of Science - Business Administration
Central Michigan University
HONORS AND RECOGNITION
Dean’s List First Honors – Madonna University (October 2020) - Awarded for a GPA of 3.5 or higher