Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julia Ramirez

Fitchburg,WI

Summary

Dynamic childcare provider with experience at Everlight Solar, skilled in activity planning and efficient multitasking. Successfully enhanced children's learning through engaging educational activities while maintaining effective communication with parents. Proven ability in complaint resolution and money handling, ensuring a safe and interactive environment for all children.

Overview

5
5
years of professional experience

Work History

Childcare Provider

Everlight Solar
01.2024 - Current
  • Managed children's engagements to provide a safe and interactive atmosphere.
  • Contributed to the organization of daily routines, focusing on meal and hygiene tasks.
  • Developed age-appropriate educational activities to promote learning and development.
  • Communicated effectively with parents regarding children's progress and behavior.
  • Uploaded and tracked up to five events simultaneously, including diverse activities like music lessons and sports training.
  • Enhanced homeschooling experience through active involvement.
  • Scheduled up to seven activities, coordinating with parents, teachers, and personal assistants.

Front Desk Receptionist

Wisconsin Aviation
07.2023 - 01.2024
  • Managed customer inquiries with reduced wait times.
  • Maintained customer satisfaction, focusing on customer needs and resolving concerns.
  • Updated account information to maintain customer records.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Monitored cash drawers and maintained inventory.
  • Collaborated with pilots and crew to enhance ramp operations.

Customer Service Representative

UNFI (United Airlines)
03.2022 - 07.2023
  • Processed order transactions and provided customers with itineraries, tickets, and receipts.
  • Reviewed tickets, identification and passports to verify passenger identity.
  • Responded to customer inquiries concerning accommodations and services, addressing issues and complaints.
  • Collaborated with passengers and United staff to resolve booking issues, fares, and clarify company policies.

Front Desk Receptionist

UW-Green Bay
06.2020 - 08.2021
  • Greeted visitors and students upon arrival, offered assistance, and responded to all students and guardians.
  • Planned coverage needs and organized services to meet operational needs.
  • Prepared weekly employee work schedules and organized residence coordinators meetings.
  • Calculated billings and posted charges to room accounts,
  • Collected room deposits, fees, and payments.

Education

Beaver Dam High School
500 Gould St

No Degree - Animal Science

UW-Green Bay
2420 Nicolet Dr

Skills

    Fluent Spanish Speaker

    Money Handling Abilities

    Complaint Resolution

    Efficient Multitasking

    Invoice Processing

    File and Database Management

    Schedule management

    Toddler care experience

    Activity planning

Languages

Spanish
Native or Bilingual

Timeline

Childcare Provider

Everlight Solar
01.2024 - Current

Front Desk Receptionist

Wisconsin Aviation
07.2023 - 01.2024

Customer Service Representative

UNFI (United Airlines)
03.2022 - 07.2023

Front Desk Receptionist

UW-Green Bay
06.2020 - 08.2021

Beaver Dam High School

No Degree - Animal Science

UW-Green Bay

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Julia Ramirez