Summary
Overview
Work History
Education
Skills
Timeline
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Julia Reilly

15 Carpenter St, Glassboro

Summary

Dynamic professional with leadership qualities honed as a Shift Manager at McDonald's. Expert in scheduling and coordination, enhancing team efficiency and customer satisfaction. Proven problem-solver with strong teamwork and customer relations skills, adept at maintaining organized environments and resolving issues swiftly. Committed to excellence and continuous improvement in fast-paced settings.

Overview

5
5
years of professional experience

Work History

Casino Pier Staff

Casino Pier & Breakwater Beach
06.2025 - Current
  • Assisted in daily operations, ensuring efficient workflow and adherence to safety protocols.
  • Learned and utilized industry-standard tools to support team objectives effectively.
  • Collaborated with team members to maintain a clean and organized work environment.
  • Supported customer service initiatives, addressing inquiries and providing product information.

Shift Manager

McDonald's
03.2021 - 06.2025
  • Supervised daily operations to ensure team efficiency and compliance with safety standards.
  • Coordinated staff schedules to optimize coverage during peak hours and enhance service delivery.
  • Trained new employees on operational procedures, promoting adherence to company policies and best practices.
  • Monitored inventory levels, facilitating timely restocking to meet customer demands without delays.
  • Resolved customer inquiries and complaints promptly, maintaining high levels of satisfaction and loyalty.

Education

High School Diploma -

Toms River High School South
Toms River, NJ
06-2025

Skills

  • Strong teamwork
  • Cleaning and organization
  • Cleaning skills
  • Customer relations skills
  • Scheduling and coordination
  • Customer support
  • Leadership qualities
  • Problem-solving

Timeline

Casino Pier Staff

Casino Pier & Breakwater Beach
06.2025 - Current

Shift Manager

McDonald's
03.2021 - 06.2025

High School Diploma -

Toms River High School South

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