Matthew Ruiz
Hallandale,FL
Summary
Im a Energetic Banquet Server and Barback with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations, Always trying to Learn and Improve more.
Overview
4
4
years of professional experience
Work History
Banquet Server For Hard Rock Hotel & Casino
Juan Portillo
10.2022 - Current
- Enhanced customer satisfaction by providing excellent service and promptly addressing concerns.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out professional service, retaining polite and friendly approach at all times.
- Increased guest satisfaction, professionally addressing and resolving any service-related issues swiftly.
Barback For Hard Rock Hotel & Casino
Juan Portillo
10.2022 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Food Server For Louisiana Chicken
Pierre Ruiz
06.2022 - 08.2022
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
Stocker For Key Food Supermarket
Ernesto Gonzalez
01.2021 - 05.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Education
Associate of Science - Biology
Broward College
Fort Lauderdale, FL05.2026
High School Diploma -
St.Thomas Aquinas High School
2801 SW 12th St, Fort Lauderdale, FL 3331205.2021
Skills
- Table setting knowledge
- Customer Service
- Flexible Schedule
- Running Orders
- [Language] Fluency
- Time Management
- Strong teamwork
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Banquet Server For Hard Rock Hotel & Casino
Juan Portillo
10.2022 - Current
Barback For Hard Rock Hotel & Casino
Juan Portillo
10.2022 - Current
Food Server For Louisiana Chicken
Pierre Ruiz
06.2022 - 08.2022
Stocker For Key Food Supermarket
Ernesto Gonzalez
01.2021 - 05.2021
Associate of Science - Biology
Broward College
High School Diploma -
St.Thomas Aquinas High School
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