Julia Rodriguez
Security
St Louis,MO
Summary
I'm a Armed Security Officer Supervisor. I demonstrate exceptional leadership in incident management and team collaboration. Skilled in surveillance techniques and crisis management and significantly reducing security incidents. Bringing superior work ethic and skills in observation. Looking to offer 3 years of experience to obtain permanent position.
I'm an expert in policy enforcement and mentoring, ensuring high compliance and safety standards. Excellent in working others and following strategic oversight has significantly improved security operations and personnel performance.
Overview
3
3
years of professional experience
19
19
Certification
Work History
Armed Security Officer Supervisor
Allied Universal Security Services
06.2023 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
- Implemented preventative maintenance programs for vehicles and equipment, reducing downtime due to mechanical issues or malfunctions.
- Mentored junior officers to develop their skills, resulting in higher retention rates and improved team performance.
- Developed strong relationships with clients by addressing concerns promptly and effectively, resulting in high customer satisfaction rates.
- Reduced incidents of security breaches by conducting regular risk assessments and adjusting protocols accordingly.
- Maintained accurate documentation of all incidents and activities for legal compliance purposes as well as data-driven decision making processes improvement.
- Ensured compliance with federal, state, and local regulations governing use of firearms in an private security capacity by conducting periodic audits.
- Established emergency response plans for various scenarios, minimizing potential harm during crisis situations.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Completed full building and grounds patrols every 2 hours to spot and investigate concerns.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Wrote Allied Universal Incident reports detailing visitors, incidents, and resolutions.
- Completed shift handover reports and debriefed next shift upon arrival.
- Managed security staff rotation for position coverage on breaks.
- Provided first-line support to shift workers during incidents and escalated situations as appropriate.
- Assessed electronic security systems and reported malfunctions.
Security Site Supervisor
Allied Universal Security Services
12.2021 - 05.2023
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed approximately 30-40 incoming calls, emails and faxes per day from "tenants, visitors and deliveries".
- Recorded incident reports with detailed accounts of occurrences.
- Assessed electronic security systems and reported malfunctions.
- Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
- Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
- Wrote and submitted daily reports on security team operations.
- Secured high-value assets through diligent monitoring of storage areas and adherence to strict protocols.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
Security Site Supervisor
Allied Universal Security Services
06.2021 - 12.2021
- Greeting guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling UPS premises.
- Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot..
- Maintained accurate records of employee schedules, time off requests, and overtime hours worked by security officers under my supervision.
- Actively participated in regular meetings with upper management to discuss ongoing security issues, trends, and potential risks facing UPS.
- Implemented access control systems, effectively preventing unauthorized entry into restricted areas of UPS facility.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Checked identification of persons entering and exiting facility to eliminate unauthorized ex-employees or visitors.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Checked and verified photo identification prior to granting facility access.
- Trained security workers on site-specified procedures.
- Managed security staff rotation for position coverage on breaks.
- Developed detailed incident reports, providing comprehensive information for management review and decision making.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Education
High School Diploma -
South Division High School
Milwaukee, WI05.2005
Skills
- Microsoft applications
Certification
Armed Security License for St. Louis MO- Current
Baton authorized / Tactical interactions
CPR Certification- Expiration Date: 01/2025
Illinois State FOID Card – Active
Conceal Carry Permit- Current
CPR And First Aid Certified
Situational awareness
White Glove Customer Service
De-escalation Training
Miranda Training
CCTV Monitoring and Dispatch
Cyber Security Awareness
Baggage and Package inspection
Metal Detection Training
Emergency Preparedness
Severe Weather/Active Shooter Training
Radio Communications Training
Sexual Harassment Supervisor Training
HIPPA Basics
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Armed Security Officer Supervisor
Allied Universal Security Services
06.2023 - Current
Security Site Supervisor
Allied Universal Security Services
12.2021 - 05.2023
Security Site Supervisor
Allied Universal Security Services
06.2021 - 12.2021
High School Diploma -
South Division High School