Julia Rodriguez
Miami
Summary
Entry-level Customer Service Representative with intermediate arts and crafts expertise. Ability to assist customers, answer questions, and resolve issues with patience and professionalism. Known for creativity, attention to detail, and the ability to connect with customers through both service and artistic knowledge.
Overview
6
6
years of professional experience
Work History
CSR
Tranlanguage
01.2023 - 12.2025
- Respond to customer inquiries and provide information on services, pricing, requirements, and turnaround times
- Process orders and payments while ensuring accurate customer and billing records
- Maintain organized customer files, order statuses, and delivery details
- Ensure customers meet required document and compliance standards for certified translations
- Update and maintain all company online presences
- Perform general administrative tasks such as answering calls/emails, tracking orders, and sending confirmations
Curated Clothing Reseller
Self Employed
04.2025 - Current
- Source curated vintage clothing and accessories
- Prep, clean, and style items
- Photograph and list products on Depop
- Respond to customer messages and offers
- Package and ship orders
- Promote drops on social media
- Track sales, inventory, and expenses
Mixed-Media Artist & Clothing Designer
SELF EMPLOYED
01.2020 - Current
- Design and create custom clothing, accessories, and textile products tailored to client specifications.
- Produce original artwork, including paintings, drawings, and mixed-media pieces for sale or exhibition.
- Communicate with clients to understand needs, provide design recommendations, and ensure satisfaction.
- High-quality standards in craftsmanship, finishing, and presentation of products.
- Promote work through online platforms, social media, art fairs, and local events.
Education
High School -
Miami Southridge Senior High School
Miami, FL01-2025
Skills
- Entry-Level CSR Skills
- Data entry and basic computer proficiency
- Patience and adaptability in fast-paced environments
- Skilled craftsmanship, creative design, and attention to detail
- Painting, sewing, scrapbooking, mixed media, DIY projects
- Instruction and guidance for others on craft techniques
Timeline
Curated Clothing Reseller
Self Employed
04.2025 - Current
CSR
Tranlanguage
01.2023 - 12.2025
Mixed-Media Artist & Clothing Designer
SELF EMPLOYED
01.2020 - Current
High School -
Miami Southridge Senior High School