Summary
Overview
Work History
Education
Skills
Timeline
Barista

Raine Menendez

Riverview,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

CSR

U.S. Bank
09.2022 - Current
  • Provided customer assistance with financial inquiries and account management.
  • Processed payments and credit card transactions efficiently.
  • Handled customer complaints and escalated issues as necessary.
  • Handle on average 100 calls per day.

Accounting Assistant

Susana Trucking Corperation
03.2022 - 09.2022
  • Ensured accuracy of all paperwork filed.
  • Performed account analysis and reconciliation tasks to ensure accuracy of balances.
  • Explained billing procedures and payment options to customers.

Member Advocate

Suncoast Credit Union
06.2021 - 03.2022
  • Processed debit card , credit card and electronic check payments.
  • Answered average of 80 calls and emails per day, addressing customer inquiries, solving problems and providing product information.

Education

High School Diploma -

Riverview High School
Riverview, FL

Skills

  • Bilingual [Spanish]
  • Complaint Resolution
  • Product Knowledge
  • Account Updating
  • Information Security
  • Multitasking Abilities
  • Attention to Detail
  • CSR systems
  • Data Entry

Timeline

CSR

U.S. Bank
09.2022 - Current

Accounting Assistant

Susana Trucking Corperation
03.2022 - 09.2022

Member Advocate

Suncoast Credit Union
06.2021 - 03.2022

High School Diploma -

Riverview High School

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Raine Menendez