Julia Roscoe
Amherst,OH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Aldi
Oberlin, OH
09.2022 - Current
- Stock shelves with merchandise and organize product displays.
- Assist customers in locating products and answering inquiries.
- Operate cash register and process customer transactions efficiently.
- Maintain cleanliness and organization of the sales floor and storage areas.
- Collaborate with team members to ensure smooth store operations.
- Monitor inventory levels and communicate restocking needs to management.
- Trained new staff on store policies and customer service standards.
- Handle customer complaints in a professional manner.
- Complete transactions in an efficient manner while providing excellent customer service.
Cashier
McConnell Meat Market
Oberlin, OH
04.2022 - 08.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Retail Sales Associate
Walmart
Oberlin, OH & Fl
04.2016 - 01.2022
- Stocked shelves and organized merchandise displays consistently.
- Managed cash register operations using POS system and processed sales and returns.
- Helped customers by answering questions and locating merchandise.
- Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
- Assisted large number of customers per day in finding or selecting items.
- Trained new employees on operational procedures and customer service standards.
Food Service Worker
Sheetz
Sheffield, OH
09.2015 - 03.2016
- Prepared and served food items according to health and safety guidelines.
- Performed variety of duties related to food service.
- Operated cash register to process cash, check, and credit card transactions.
Education
Board Certified - Esthetician
Hollywood Institute
Casselberry, FL06-2019
High School Diploma -
Marion L. Steel High School
Amherst, OH06-2015
Skills
- Positive and professional
- Time management
- Customer service
- Effective communication
- Cash handling
- Staff training
- Willingness to learn
- Attention to detail
- Moral principles
- Consistent work ethic
Timeline
Retail Sales Associate
Aldi
09.2022 - Current
Cashier
McConnell Meat Market
04.2022 - 08.2022
Retail Sales Associate
Walmart
04.2016 - 01.2022
Food Service Worker
Sheetz
09.2015 - 03.2016
Board Certified - Esthetician
Hollywood Institute
High School Diploma -
Marion L. Steel High School
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