Julia Sagastume
Brooklyn
Summary
Highly self-motivated goal-oriented Unit Clerk with a strong work ethic combined with excellent skills. A team player who is able to effectively work within a team environment or individually, exceeding goals and meeting deadlines. To continue to grow within the healthcare field and excel in utilizing my office support skills. Flexible personality, excellent communication, and strong customer service skills in a busy environment in order to provide the best care to patients and family.
Overview
20
20
years of professional experience
Work History
Resident Services Coordinator
St. Nicks Alliance
Brooklyn
02.2025 - Current
- Developed individualized care plans tailored to meet the needs of each resident.
- Maintained accurate records regarding daily operations including incident reports and progress notes.
- Provided referrals to community resources such as rental assistance, public benefits, legal services, employment programs.
- Conducted initial interviews with clients to assess their housing needs and develop individualized service plans.
- Conducted regular assessments of resident needs to tailor support services effectively.
Case Manager
Camba
Brooklyn
01.2023 - 02.2025
- Conducted comprehensive client assessments to identify strengths, needs, and service requirements.
- Facilitated access to resources for clients, ensuring they received necessary support and assistance.
- Monitored client progress through regular follow-up contacts.
- Collaborated with interdisciplinary teams to create cohesive service delivery plans for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Advocated for clients' rights and needs in various service settings.
Medical Unit Secretary
New York Presbyterian Brooklyn Methodist Hospital
Brooklyn
06.2006 - 09.2023
- Responded to patient requests for information, addressing concerns and providing assistance as neede
- Maintained a clean and organized work environment to promote efficiency in daily operations.
- Updated electronic health records, ensuring timely and accurate documentation of patient information.
- Processed patient admissions and discharges, ensuring accurate data entry and record maintenance.
- Maintained inventory of office supplies and medical equipment, placing orders as necessary to ensure availability.
Education
Certification - Paralegal Assistance
CUNY Kingsborough Community College
New York City03.2011
Bachelor of Science - Business Administration
Nyack College
New York City, NY05.2009
Skills
- Team collaboration
- Active listening
- Communication Skills
- Health & Safety
- Community outreach
- Flexible and adaptable
- Problem solving
- Bilingual communication
- Customer relationship management
- Productivity software
- Microsoft excel
- Time management
- Attention to detail
- Conflict resolution
Timeline
Resident Services Coordinator
St. Nicks Alliance
02.2025 - Current
Case Manager
Camba
01.2023 - 02.2025
Medical Unit Secretary
New York Presbyterian Brooklyn Methodist Hospital
06.2006 - 09.2023
Certification - Paralegal Assistance
CUNY Kingsborough Community College
Bachelor of Science - Business Administration
Nyack College