Summary
Overview
Work History
Education
Skills
Interests
Work Preference
Timeline
Generic
Mariah Knight
Open To Work

Mariah Knight

Alexandria,KY

Summary

I am a highly organized Resident Services Coordinator with 7 years of experience in senior living. In my current role, I support residents and families through admissions, assessments, and care transitions while coordinating records, billing processes, and external services. I strive to create a calm, respectful, and reassuring experience for residents and families, particularly during times of change or difficulty.

I am recognized for strong organization, sound judgment, and compassionate communication. I am highly adaptable, quick to learn new systems, and known for maintaining professionalism and attention to detail across all aspects of my work.

I hold an Associate’s degree in Human Services and am continuing my education in social work, with an interest in counseling. I am motivated by roles that value service, structure, and meaningful, relationship-centered work.

Overview

7
7
years of professional experience

Work History

Resident Services Coordinator

St. Charles Community
Covington, KY
11.2021 - Current
  • Coordinate and manage resident services for up to 150 residents to support daily operations and promote a resident-centered approach to care
  • Conduct assessments for new and returning residents to evaluate placement suitability and ongoing appropriateness
  • Serve as primary liaison to resolve resident and family concerns promptly and effectively
  • Maintain detailed resident records, including billing, transfers, and residential files
  • Coordinate communication between departments to ensure resident needs are met and services run smoothly

StyleHER Stylist Intern

Dress for Success Cincinnati
Norwood, OH
06.2025 - 07.2025
  • Completed 120 hours supporting client services in a nonprofit setting dedicated to empowering women through workforce development
  • Provided micro-level support through one-on-one client interactions, including personalized styling assistance, encouragement, and helping clients feel confident and prepared for interviews and appointments
  • Gained macro-level experience by supporting community outreach events, organizing resources, and contributing to program coordination and nonprofit operations
  • Collaborated with staff and volunteers to organize mobile events, intake appointments, and boutique restocking

2nd Shift Supervisor

St. Charles Community
Covington, KY
09.2019 - 10.2021
  • Supervised evening operations and trained new staff on policies, safety standards, and job duties to ensure consistent, high-quality resident care

Private Duty Nursing Aide

St. Charles Community
Covington, KY
03.2019 - 08.2019
  • Provide individualized care for up to 30 residents with a focus on safety, comfort, and trust, including medication reminders, dressing and shower assistance, and compassionate communication with residents and families

Resident Assistant

St. Charles Community
Covington, KY
10.2018 - 02.2019
  • Assist residents with daily needs by preparing and delivering meals, serving in communal dining areas, and performing light housekeeping tasks to maintain a clean and comfortable environment.

Education

AAS - Human Services

Gateway Community And Technical College
Edgewood, KY
07.2025

Skills

  • Documentation
  • Active listening
  • Team collaboration
  • Problem-solving
  • HIPAA compliance
  • Empathy and emotional intelligence
  • Adaptability
  • Time management
  • Client-centered approach
  • Conflict resolution
  • Detail-oriented and highly organized
  • Excellent communication

Interests

  • Mindfulness Practices
  • Personal Development and Self-Improvement
  • Volunteering
  • Hiking
  • Reading

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Timeline

StyleHER Stylist Intern

Dress for Success Cincinnati
06.2025 - 07.2025

Resident Services Coordinator

St. Charles Community
11.2021 - Current

2nd Shift Supervisor

St. Charles Community
09.2019 - 10.2021

Private Duty Nursing Aide

St. Charles Community
03.2019 - 08.2019

Resident Assistant

St. Charles Community
10.2018 - 02.2019

AAS - Human Services

Gateway Community And Technical College