Julia Santiago
Brentwood
Summary
Dynamic healthcare professional with extensive experience at Maria Regina Residence, excelling in patient scheduling and medical record management. Proven ability to enhance operational efficiency through effective team coordination and strong communication skills. Recognized for maintaining confidentiality and ensuring seamless patient transitions, contributing to improved patient satisfaction and care delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nursing Unit Clerk
Maria Regina Residence
Brentwood
12.2024 - Current
- Monitored inventory levels of medical supplies in order to ensure availability when needed.
- Performed receptionist duties including greeting visitors, answering phones, responding to emails and directing incoming calls.
- Maintained confidential patient records and medical charts.
- Assisted nurses with clerical duties such as filing, faxing, and data entry.
- Managed the daily operations of the unit including staffing schedules, room assignments, admissions and discharges and transfers.
- Coordinated patient discharge procedures ensuring all necessary paperwork is completed accurately and efficiently.
- Supported families during periods of disruption providing client help in adjusting to new lifestyles.
- Kept the nursing closet organized and stocked.
- Documents put in patient charts for example important rehab files.
Health Coordinator
Maria Regina Residence
Brentwood
12.2024 - Current
- Coordinated with department managers to develop shift schedules that met the needs of both clinical staff and patients.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Creating and managing the schedules of nursing staff to ensure adequate coverage for all shifts, including nurse supervisors.
- Scheduling and managing appointments, including follow-ups.
- Facilitating communication between patients, families, and healthcare providers.
- Arranging transportation for patients to and from medical appointments, including scheduling with transportation providers. For example, ambulances, ambulettes, or other designated vehicles, and ensuring appropriate medical support during transport.
- Sorted, labeled, and distributed incoming correspondence according to established protocols.
Dental Assistant
All City Dental
Huntington
11.2024 - 01.2025
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Ensured compliance with infection control policies and procedures.
- Prepared dental materials such as composite resin, impression material, root canal procedures and cements for use by the dentist.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
Front Desk Receptionist
Physical Therapy Clinic
Copiague
04.2022 - 12.2022
- Directed patients to rooms as needed, ensuring efficient flow of services.
- Faxed important documents to lawyers, maintaining confidentiality and accuracy.
- Ordered rides through company Uber for patients with disabilities, enhancing accessibility.
- Scheduled appointments to optimize patient care and operational efficiency.
- Greeted guests and communicated effectively, providing assistance and information.
- Processed patient admissions, facilitating smooth transitions into care.
- Organized and issued patient medical records, supporting timely access to information.
- Maintained cleanliness of front facility to create welcoming environment.
Cashier
Handy Pantry
Coram
06.2022 - 08.2022
- Assisted customers with selecting products from the deli case or menu board.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Provided accurate pricing information when requested by customers.
- Adhered to health and safety standards while preparing food.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Stocking all aisles.
- Operating the cash register,
- Handling transactions.
- Providing excellent customer service.
- Assists customers in finding items.
Cashier
melt shop
Lake Grove
05.2021 - 08.2022
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Documents cash register total before and after shifts
- Ensured compliance with all safety regulations within the store environment.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Walt Whitman
Huntington Station, NY06-2022
Skills
- Patient scheduling
- Medical record management
- Inventory management
- Data entry
- Confidentiality management
- Communication skills
- Organizational skills
- Team leadership
- Healthcare communication
- Medical scheduling
- Nursing workflow management
- Nursing staff communication
- Team coordination
- Supply restocking
- Clerical support
- Microsoft Office knowledge
- Transportation coordination
- Interpersonal skills
- Staff scheduling
Accomplishments
- Graduated from school early at the age of 16, and I am currently looking to attend school for nursing or criminology.
- Award scholarship achieved in high school: Benjamin Blair Scholarship.
Languages
Spanish
Native/ Bilingual
Certification
- Certificate in Financial Literacy
Timeline
Nursing Unit Clerk
Maria Regina Residence
12.2024 - Current
Health Coordinator
Maria Regina Residence
12.2024 - Current
Dental Assistant
All City Dental
11.2024 - 01.2025
Cashier
Handy Pantry
06.2022 - 08.2022
Front Desk Receptionist
Physical Therapy Clinic
04.2022 - 12.2022
Cashier
melt shop
05.2021 - 08.2022
High School Diploma -
Walt Whitman
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