Julia Smith
Nashville,TN
Summary
Dedicated, motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Concentrix
Nashville, TN
09.2024 - Current
- Provided customers with product information, pricing and availability.
- Conducted outbound calls to existing clients to upsell products or services.
- Generated leads through cold calling potential clients.
- Developed and implemented strategies to increase sales volume.
- Contributed ideas for improving internal processes related to sales operations.
Administrative Assistant
HCA Healthcare Inc.
Nashville, TN
06.2024 - Current
- Facilitated communication between different departments within the organization, assisting with the needs of 4 executives, and over 30 coworkers.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Maintained office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, and placing and expediting orders for supplies.
- Handled confidential documents in an organized fashion, according to established protocol.
- Created travel arrangements and distributed travel details to appropriate personnel.
Educator
Lululemon
Nashville, TN
09.2023 - Current
- Developed and implemented strategies to meet sales quotas to 105% to receive bonuses multiple months in a row.
- Analyzed customer feedback to identify areas of improvement in product offerings and customer service.
- Resolved customer complaints promptly and efficiently.
- Assisted customers in selecting appropriate products or services for their needs.
- Utilized CRM software tools to track leads, manage accounts, and document conversations.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
Nanny
Care.com Inc
Nashville, TN
09.2022 - 05.2024
- Provided direct-care services for children of varying ages
- Met and communicated regularly with parents to discuss children's activities and development
- Transported children to school, extracurricular activities, and appointments when needed
- Gave medication to children as directed by parents or guardians
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
Sales Associate
Charming Oaks Boutique
Auburn, Alabama
05.2021 - 06.2022
- Have served for over a year as a sales associate in one of Auburn's most popular clothing boutiques
- I often guide others in an unofficial leadership position, being entrusted with the keys to lock the store, handle scheduling, merchandising; and delegation of responsibilities
- I handle some aspects of financial management, such as balancing sales transactions and inventory
- As a people person, I have continually met or exceeded my sales quotas through excellent customer service
- This is a fast-paced position dealing with various customer needs and I believe prepares me well for a high-energy people-focused job.
Assistant Manager
Impeccable Pig Boutique
Auburn, Alabama
05.2019 - 08.2019
- As one of the few entrusted to open and close the store, I served as a retail sales associate while also providing management duties
- I helped orchestrate marketing of clothing products through custom store displays and engaging retail customers
- I helped balance financial transactions and cash registers.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Education
Bachelor of Business - Marketing
Auburn University
Auburn, AL05-2022
Skills
- Outlook
- MS Word, Excel, and Outlook
- Clerical Support
- Creative and Critical Thinking
- Multitasking and Time Management
Timeline
Inside Sales Representative
Concentrix
09.2024 - Current
Administrative Assistant
HCA Healthcare Inc.
06.2024 - Current
Educator
Lululemon
09.2023 - Current
Nanny
Care.com Inc
09.2022 - 05.2024
Sales Associate
Charming Oaks Boutique
05.2021 - 06.2022
Assistant Manager
Impeccable Pig Boutique
05.2019 - 08.2019
Bachelor of Business - Marketing
Auburn University