Summary
Overview
Work History
Education
Skills
Certification
Timeline
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JULIA STANLEY

Fort Worth,TX

Summary

Performance-driven customer service professional with stellar record of accomplishment in connecting with customers. Proactive, well-organized leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem- solver. Reliable and punctual Listening skills Customer- and service-oriented Excellent communication skills

Overview

6
6
years of professional experience
1
1
Certification

Work History

Brewista

Seven Brew
06.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Used POS system to accurately enter orders and process payments.

Patient Coordinator

Midtown Medical Imaging
11.2022 - 03.2023
  • Provided complete patient assessments and communicated with patients to understand medical histories.
  • Worked with patients to schedule tests and procedures.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Educated patients by explaining preparation instructions for upcoming procedures and tests.
  • Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.

Sales Associate

24 Hour Fitness
08.2017 - 02.2023
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

Associate of Arts -

Tarrant County College
05.2021

Certified Patient Care Technician -

Hollenstein Career & Technical Center
06.2017

High School Diploma -

Chisholm Trail High School
Fort Worth, TX
06.2017

Skills

  • Time Management
  • Customer Service
  • Patient Registration
  • Multi-Line Telephone Systems
  • Payment Arrangements and Negotiation
  • Organizational Skills
  • Self-Motivated

Certification

  • CPhT - Certified Pharmacy Technician Trainee
  • Food Handlers Certificate of Completion

Timeline

Brewista

Seven Brew
06.2023 - Current

Patient Coordinator

Midtown Medical Imaging
11.2022 - 03.2023

Sales Associate

24 Hour Fitness
08.2017 - 02.2023

Associate of Arts -

Tarrant County College

Certified Patient Care Technician -

Hollenstein Career & Technical Center

High School Diploma -

Chisholm Trail High School

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