JULIA STONER
Sunnyvale,CA
Summary
Results-driven professional with over 10 years of experience in managing operational workflows and leading teams to success. Recognized for exceptional communication skills and a proven ability to thrive in dynamic work environments. Strong organizational capabilities and a collaborative mindset contribute to motivating colleagues toward achieving collective goals. Committed to fostering a positive team environment while delivering efficient results.
Overview
10
10
years of professional experience
Work History
Bartender / Opening Lead
BBQ Restaurant
Bellevue, WA
10.2024 - 01.2026
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Established rapport with regular customers, fostering loyalty and repeat business.
- Juggled upwards of 5+ tasks at a time, such as catering needs, food orders, phone calls, and assisting team members.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Barista / Shift Supervisor
Starbucks
Bellevue, WA
03.2019 - 07.2024
- Supervised daily operations, ensuring efficient workflow and adherence to company standards.
- Developed scheduling plans that maximized labor efficiency while meeting peak demand periods.
- Trained and mentored 10+ new baristas, fostering a collaborative and high-performing team environment.
- Conducted regular quality checks on beverages, maintaining consistency in taste and presentation every hour.
- Monitored health and safety compliance, ensuring a clean and safe working environment for staff and customers, maintaining an Excellent health rating according to Washington State guidelines
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Sales Associate / Classroom Instructor
Michael’s Arts and Crafts
Bellevue, WA
11.2015 - 03.2019
- Provided exceptional customer service, assisting shoppers with product selection and project ideas.
- Collaborated with team members to execute promotional events, driving increased foot traffic and sales.
- Analyzed sales trends to optimize product placement and inventory management for peak seasons.
- Led craft classes for various age groups of 30+ students in a structured environment, helping them grow their creative skills and gain confidence in their abilities.
- Organized and maintained a complicated class schedule alongside regular store operations.
- Resolved customer concerns with efficiency, which established trust and often resulted in repeat customers.
Education
High School Diploma -
Interlake High School
Bellevue, WA06-2017
Skills
- Strong multitasking and schedule management
- Staff management and motivation
- Inventory control and record keeping
- Problem-solving and conflict resolution skills
- Verbal/written communication
- Employee training
- Cash handling
- Strong creative design skills
Timeline
Bartender / Opening Lead
BBQ Restaurant
10.2024 - 01.2026
Barista / Shift Supervisor
Starbucks
03.2019 - 07.2024
Sales Associate / Classroom Instructor
Michael’s Arts and Crafts
11.2015 - 03.2019
High School Diploma -
Interlake High School